Reviews
Complete satisfaction!
I was a little apprehensive trying to purchase a car as I have sketchy credit and was afraid of the "NO" answer to my loan application. Brandon assured me they'd do everything they could to get me done if need be. A few minutes later I was approved and processing with the purchase. The drive from Columbus was well worth the trip and investment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rust repair, looks good.
Friendly service Luke made service very convenient for me. Was on vacation was able to get car in at that time for his convenience and mine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
rating
they was nice and friendly and did a good job .And was clean too. and they did a good job as talking to us and explained everything to us today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GMC Acadia
Such a great experience buying my new car from Lima Auto Mall!! They were easy to work with and willing to work with me and my husband!! I would recommend anyone to them! Special thanks to our sales consultant Brandon Mullins for helping us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Day!!
We had the best time while looking for a vehicle and out of nowhere pops up Brandon to make sure we found what we wanted. A honest, great group of people to be part of. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional!
My truck was scheduled for a couple service items; I arrived a few minutes early, and they didn't waste anytime getting started on it, even though I was ear;y. I waited in the lobby and they were finished in no time. I love getting in and out promptly! My truck even had a wash and boy, it looked brand new!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So happy with my experience!
Dan Cherkas and his team were SO friendly and helpful. They worked to get me a deal that met what I was just looking for!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service!!!
Lima Auto Mall makes you feel like family as soon as you walk in the door. Polite and friendly very welcoming. I highly recommend doing business with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoyable
I was invited to come look at your selection of trucks by Josh Gaines. We found this truck that would fit my budget and it had somewhat low miles for the year. I came to the lot and was approached by a guy by the name of Dan Cherkas. This was a pleasant meeting and he was interested in what I was looking for right away. Our conversation didn't stop there but we also had a pretty good connection with the conversation all together. He handled my Jokingly kind of humor really well and even joined in a little. Dan was prepared to show me a truck that was just taken in by your company and instantly had me interested in taking a test drive. Sorry I didn't make an appointment, appointments are for those people that know what they are looking for and not us spontaneous buyers. I bought the truck with confidence that the minor things that needed fixed would be done quickly. I also have to put a plug in about the service department, because that's what families do. My brother Gerry Keysor was a great addition to your company, he will treat you well, I will make sure of it. I'm here to tell you this was a very good experience with everyone involved. Oh yeah, tell Dan that I said Go Buckeyes!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic !!
The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job guys !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair