Reviews
Very kind and knowledgeable.
Very kind and knowledgeable. Able to answer pertinent questions and give guidance for future needs. Timely work. Cost is agreeable.
Very kind and knowledgeable.
Very kind and knowledgeable. Able to answer pertinent questions and give guidance for future needs. Timely work. Cost is agreeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan did an outstanding job was never pushy once and
Dylan did an outstanding job was never pushy once and very professional the entire time.
Dylan did an outstanding job was never pushy once and
Dylan did an outstanding job was never pushy once and very professional the entire time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tim! We truly appreciate your kind words about our team and especially about Dylan's professional approach. It's great to hear that you had such a positive experience at Lima Auto Mall. We look forward to seeing you again next time! Sincerely, The Lima Auto Mall Team
Very friendly and easy to work with.
Very friendly and easy to work with. Service tech did a great job at getting me checked in.
Very friendly and easy to work with.
Very friendly and easy to work with. Service tech did a great job at getting me checked in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your valuable review! We're excited to hear that you found our staff at Lima Auto Mall friendly and easy to work with. It's great to know that our service technician provided you with a smooth check-in experience. Your feedback means a great deal to us, and our team looks forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
The service is always the best that you could get from
The service is always the best that you could get from anywhere, we have been satisfied for years and will always be back.
The service is always the best that you could get from
The service is always the best that you could get from anywhere, we have been satisfied for years and will always be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you've consistently had the best service at Lima Auto Mall and that you’ve been satisfied for years. We look forward to welcoming you back again soon! Sincerely, The Lima Auto Mall Team
Drove about 2 hours one way and it was worth it!
Drove about 2 hours one way and it was worth it! Sales guy was very upfront about the vehicle was not pushy about anything and was very knowledgeable about the suv we were test driving to then purchase
Drove about 2 hours one way and it was worth it!
Drove about 2 hours one way and it was worth it! Sales guy was very upfront about the vehicle was not pushy about anything and was very knowledgeable about the suv we were test driving to then purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! We're glad to hear that your drive to Lima Auto Mall was worth it and that you had a positive experience with our sales team. It's great to know that you found our sales representative knowledgeable and upfront about the SUV you were interested in. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Lima Auto Mall Team
They are caring, understanding and very aware of needs as
They are caring, understanding and very aware of needs as opposed to wants. From sales on up, they have always been caring and compassionate during purchasing a vehicle.
They are caring, understanding and very aware of needs as
They are caring, understanding and very aware of needs as opposed to wants. From sales on up, they have always been caring and compassionate during purchasing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that our team at Lima Auto Mall was able to provide you with a caring and compassionate experience during your vehicle purchase. We strive to understand our customers' needs, and it's great to know we succeeded with you. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team
Great service just suck that their detail service was
Great service just suck that their detail service was closed so my car I bought wasn't able to be cleaned and only is already at 65%. Besides that I loved the staff and the time the sale person took with us. We were never pressured once to buy a vehicle.
Great service just suck that their detail service was
Great service just suck that their detail service was closed so my car I bought wasn't able to be cleaned and only is already at 65%. Besides that I loved the staff and the time the sale person took with us. We were never pressured once to buy a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We're glad to hear that you loved the staff at Lima Auto Mall and appreciated the pressure-free buying experience. We understand your concerns regarding the detail service and the cleanliness of your vehicle. Your input is valuable, and we strive to meet our customers' expectations. If you have any further thoughts or need assistance, please feel free to reach out. We hope to see you again soon. Sincerely, The Lima Auto Mall Team
I couldn't have been more happy with a car dealership.
I couldn't have been more happy with a car dealership. They made everything for me excellent. Don't hesitate to use them.
I couldn't have been more happy with a car dealership.
I couldn't have been more happy with a car dealership. They made everything for me excellent. Don't hesitate to use them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We are thrilled to hear that your experience at Lima Auto Mall was excellent. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Made the process quick and easy, getting me in and out in
Made the process quick and easy, getting me in and out in 20 minutes, which is important to a mom of 4 with a full time job and lots of extra obligations.
Made the process quick and easy, getting me in and out in
Made the process quick and easy, getting me in and out in 20 minutes, which is important to a mom of 4 with a full time job and lots of extra obligations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Marcia! We’re thrilled to hear that we could make the process quick and easy for you at Lima Auto Mall. With your busy schedule as a mom of four, we strive to provide efficient service to meet your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Very good communication.
Very good communication. Very friendly. I was pleasantly surprised they washed and fueled up my truck after service.
Very good communication.
Very good communication. Very friendly. I was pleasantly surprised they washed and fueled up my truck after service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jeff! We’re thrilled to hear that you had a positive experience with the communication and friendly service at Lima Auto Mall. It's great to know that you appreciated the extra touch of having your truck washed and fueled after service. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team