Reviews
From my experience they had what I was looking for and they were knowledgeable and friendly.
From my experience they had what I was looking for and they were knowledgeable and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb was very accommodating. Service was performed as requested with warranty work completed as requested.
Caleb was very accommodating. Service was performed as requested with warranty work completed as requested.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that Caleb was accommodating and that your service, including warranty work, was completed as requested. We appreciate your trust in us and look forward to serving you again! Sincerely, The Lima Auto Mall Team
Accommodating, informative, reliable, patient and respectful. Good quality in customer service I saw in treating my family.
Accommodating, informative, reliable, patient and respectful. Good quality in customer service I saw in treating my family.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Ryan! We appreciate your feedback and are glad to hear that you found our customer service accommodating and respectful at Lima Auto Mall. It’s always our goal to provide a great experience for our customers and their families. Our team looks forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
We worked with Dylan and he was absolutely amazing! He did a FaceTime with me because I lived three hours away and showed me the entire car, top to bottom, inside and out. He was also waiting outside when we arrived with my new car ready and waiting to test drive. He just made this whole process fun and easy. I have been to many dealerships looking for cars lately and this was by far my best experience. I would highly recommend.l this dealership, ask for Dylan!
We worked with Dylan and he was absolutely amazing! He did a FaceTime with me because I lived three hours away and showed me the entire car, top to bottom, inside and out. He was also waiting outside when we arrived with my new car ready and waiting to test drive. He just made this whole process fun and easy. I have been to many dealerships looking for cars lately and this was by far my best experience. I would highly recommend.l this dealership, ask for Dylan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Andrea! We’re thrilled to hear about your amazing experience with Dylan at Lima Auto Mall. It’s great to know that he made the process enjoyable and easy for you, especially with the FaceTime tour. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car! Sincerely, The Lima Auto Mall Team
I had an amazing time picking out a car. They were kind and found me something that fits me.
I had an amazing time picking out a car. They were kind and found me something that fits me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that you had an amazing time picking out your car at Lima Auto Mall. Our team is dedicated to finding the perfect fit for our customers, and it’s great to know we succeeded with you. Looking forward to seeing you again soon! The Lima Auto Mall Team
I went into this dealership not really knowing anything due to me being a first time buyer but I will 100% recommend it to anyone.
I went into this dealership not really knowing anything due to me being a first time buyer but I will 100% recommend it to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Dennarrio! We’re happy to hear that your first-time buying experience at Lima Auto Mall was positive. We appreciate your recommendation and look forward to assisting you or anyone you send our way in the future. The Lima Auto Mall Team
Eriq was vert east to work with. Very polite.i would recommend him to everyone I talk to.
Eriq was vert east to work with. Very polite.i would recommend him to everyone I talk to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mick! We’re thrilled to hear that you found Eriq easy to work with and that he made a positive impression. Your recommendation means a lot to us at Lima Auto Mall. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team
Great service!!! Delivered my car to me due to some circumstances in Defiance. . Offered to pick up and take to get serviced when needed!
Great service!!! Delivered my car to me due to some circumstances in Defiance. . Offered to pick up and take to get serviced when needed!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service at Lima Auto Mall. Delivering your car to you and offering to assist with servicing is what we strive for. We appreciate your kind words and hope to see you again soon! Sincerely, The Lima Auto Mall Team
I was very impressed with the.knowledge, attitude and willingness to work with me of both the manager and the salesman.
I was very impressed with the.knowledge, attitude and willingness to work with me of both the manager and the salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review, Rich! We’re thrilled to hear that you were impressed with the knowledge, attitude, and willingness to work with you of both the manager and the salesman. Our goal is to provide exceptional service, and it's great to know we were able to meet your expectations. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team
Thanks Eriq and Josh. You guys made buying a car fast and easy. I love my car. I would recommend these guys. No stress buying experience. A+
Thanks Eriq and Josh. You guys made buying a car fast and easy. I love my car. I would recommend these guys. No stress buying experience. A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re happy to hear you had a fast and easy car buying experience at Lima Auto Mall. Eriq and Josh appreciate your kind words, and it's great to know you love your new car. We look forward to welcoming you back whenever you’re ready for your next vehicle! Sincerely, The Lima Auto Mall Team