[{"id":518265,"personPtyId":42286602,"firstName":"Robert \"Spanky\"","lastName":"Mulcahy","titleText":"Sales Consultant","shortBioText":"I am blessed with four kids that range in age from 8 to 20. I was born here in Lima and graduated from Lima Central Catholic High School. When not busy with kids' stuff you'll find me golfing or cooking, typically Italian or burgers, steaks and brats on the grill. We enjoy camping and put our camper to good use throughout the summer. Even though I'm an Ohio boy, I root for the Yankees, Cowboys and Celtics. Stop by and see me. Let me help you find just the right vehicle for your lifestyle.","emailTxt":"rmulcahy@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/addc00ccab36.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1467331200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":267566,"personPtyId":42282233,"firstName":"Robert","lastName":"Crist","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! I have been married for 15 years and have 4 adult kids, with 2 cats and a dog. I enjoy fishing and camping. I also enjoy working with my customers. Come see me today.","emailTxt":"rcrist@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":98,"imageUrl":"https://cdn-user.dealerrater.com/images/e4a69c7d2b35.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":34235,"personPtyId":42240962,"firstName":"Steve","lastName":"Morrison","titleText":"Sales & Leasing Consultant","shortBioText":"I was born in Lima, and have three grown children and three exceptional grandchildren! I was in the Air Force for four years , having spent a lot of time in B-52 airplanes flying all over . I'm a long-time fan of the Mid-Ohio Sports Car Course, and enjoy golfing and watching golf tournaments. My family includes several Buckeyes and we are big supporters of OSU . I figure I've sold more than 5,000 cars over my 43 years in the industry. You can count on my experience to put you in the car that's right for you. Come see me today!","emailTxt":"steve@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/b5a7814aa157.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"654739200","industryStartDtUtc":"168134400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":295118,"personPtyId":41991889,"firstName":"Chris","lastName":"Kiefer","titleText":"Sales & Leasing Consultant","emailTxt":"ckiefer@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/fb97d44c246e.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":34263,"firstName":"Eric","lastName":"Maenle","titleText":"GM Service Writer","shortBioText":"","emailTxt":"emaenle@limaautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/ericmaenle.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":34238,"firstName":"Mike","lastName":"Tanguay","titleText":"Sales and Leasing Consultant","emailTxt":"mike@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/tanguay.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":34234,"personPtyId":41422576,"firstName":"Ryan","lastName":"Swaney","titleText":"General Sales Manager","emailTxt":"ryan@limaautomall.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":192,"imageUrl":"https://cdn-user.dealerrater.com/images/e97a3bf12bd8.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"757382400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":34264,"firstName":"Keith","lastName":"Shockency","titleText":"Service Manager","shortBioText":"","emailTxt":"kshockency@limaautomall.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/keithshockency.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":537212,"personPtyId":47600371,"firstName":"Destiny","lastName":"Askins","titleText":"Sales Consultant","shortBioText":"Hello there! My name is Destiny Askins and I genuinely can't wait to meet you and your family. It's a true passion of mine to get to talk to new people and share in their life's journey. When I'm not out meeting new people I'm usually helping care for my many animals, and exploring new places to hike. Come on in and lets have a conversation!","emailTxt":"daskins@limaautomall.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/1c00a457cdd0.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":128674,"firstName":"Eric","lastName":"Dalrymple","titleText":"Parts","shortBioText":"","emailTxt":"ericd@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/35894d03-e913-41f1-a74b-a065b396c630.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":543885,"personPtyId":49518776,"firstName":"Josh","lastName":"Gaines","titleText":"Used Car Manager","shortBioText":"Married to Wendy with 2 children and 3 grandchildren. From Bluffton, OH lives in Lima, OH. I enjoy playing golf and spending time with my family.","emailTxt":"jgaines@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/31bbc6ce9d5e.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1259625600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305414,"firstName":"Luke","lastName":"Taylor","titleText":"Body Shop Manager","emailTxt":"ltaylor@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/2afd49409847.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":517319,"personPtyId":41993475,"firstName":"Sherri","lastName":"Jamison","titleText":"Sales Consultant","shortBioText":"Hello folks! My name is Sherri Jamison. I'm an art enthusiast who is constantly doodling and creating. I have 2 rescue dogs and a kitten who thinks he's a dog as well. In my free time I love to participate in nerdy activities such as miniature painting, table top and video gaming, as well as crafty activities like crochet and sewing. Meeting new people and getting to share in their story is also something I find makes life meaningful. I hope to meet you and help in your journey!","emailTxt":"sjamison@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1aa1ef65fb70.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":141508,"personPtyId":41451321,"firstName":"Jimmy","lastName":"Shilling","titleText":"Parts Manager","emailTxt":"jshilling@limaautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/287e20f14e1b.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":33918,"firstName":"Jeff","lastName":"Taylor","titleText":"Fixed Operations Director","shortBioText":"","emailTxt":"jtaylor@limaautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/jefftaylor.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:30 AM - 5:00 PM

Lima Auto Mall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

At the Lima Auto Mall, we have worked to develop programs with our lenders that allow our clients to get into reliable v

...

ehicles even on very tight budgets. Don't let a previous bankruptcy, negative equity, defaulted loans, or missed payments, keep you from getting the vehicle you need. Our Process finds solutions to the problems that are keeping you stuck in a vehicle that you either don't like, can't afford, or is no longer meeting your needs. Give us 30 minutes of your time to show you the way out and start driving a nicer, newer vehicle today!

"For 100 years. Your friends in the car business; Right on the corner, and ALWAYS right on price!"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$18

Brake Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
863 lifetime reviews. Includes reviews of Lima Auto Mall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2018

    Top notch service...friendly, personable workers. Hats off to Lima Auto Malls service department! I really like that they know my name, review my needs,... and then talk to me about what was done to my vehicle with a checklist for my records.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Shockency

    Service Manager

    NOT RATED

  • 5.0 out of 5
    October 9, 2018

    I Purchased myCadillac at Lima Auto Mall And return for service there every time due to the friendly people working there and their efficient service.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • March 21, 2017

    Everyone, as always, was very friendly and super helpful. I e my car's oil changed and to have new tires put on so I was expecting to be there for awhile.... I was pleasantly surprised at how quickly they was done. I was really ecstatic though with my bill!!! I was quoted as price for tires on the previous oil change and was expecting my bill to be a certain amount. When I went to pay my bill is was not only way lower, I was given a rebate form to get an additional $100 back!! Additionally, I was impressed at their honesty. When I made my appointment, I told them that if the brakes needed replaced to do so while I was already there, which I knew was opening the door for them to do something to my car that might not need it just yet but I had the money and it would save taking another day off work. They didn't touch my brakes! My contact person who oversaw the work and who seems to be the same guy I have every time in the shop, told me that they still didn't need replaced and that it would have been unnecessary to change them at this time. I have had bad experiences before with shops telling me I needed stuff when later I find out it didnt or they don't listen to what I am concerned about but I have never had that experience here!!! Which is why I will still go out of my way and have to take off work to get my car worked on here. I have been shown repeatedly that my car is in good hands.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.2 out of 5
    October 6, 2018

    Found what I was looking for on car guru and called dealer. They were very prompt and able to accommodate my schedule. I knew what I wanted and they had... it as did a few other dealers in the state but I wanted to see the interior for my self. When I arrived Robert Crist met me at door he had the car ready for me to look at. We spent a good 40 min reviewing all the features and benefits. He was never pushy but was outstanding at educating me on the car. I had planned on going to two other dealers to compare but since Rob and colleagues put together a fair deal, I decided to one stop shop because I knew what I wanted and Rob made sure I was able to get what I wanted. Rob is an unselfish person who has done outstanding things for others... stop in and ask him you might even buy a car while you???re there. The deal was fair, the trade in $ wasn???t great but I would still recommend dealer and Rob. They had all paperwork ready to go which was great.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Crist

    Sales & Leasing Consultant

    (5.0) 98 reviews

    Ryan Swaney

    General Sales Manager

    (4.9) 192 reviews

  • 5.0 out of 5
    October 1, 2018

    I just bought a 2015 Acadia at lima auto mall Saturday from spanky . Mike butler and spanky are the go to guys. Very helpful. I would recomend them to... everybody. Thanks guys!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert "Spanky" Mulcahy

    Sales Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 30, 2018

    Purchased an Impala from Rob. He was a very helpful and a honest person to deal with! Mike in finance got me a great deal and extended warranty. It was... a great experience! Couldn???t be more impressed with how welcoming and friendly everyone is at Lima Automall!!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Crist

    Sales & Leasing Consultant

    (5.0) 98 reviews

  • 4.5 out of 5
    September 27, 2018

    Spanky was very sincere, helpful, professional and considerate in assisting me with the purchase of a vehicle that fit and met the needs that I was looking... for. Mike Butler in finance was very helpful in getting me financed and keeping my payment in the payment range I requested...... thank you Lima Auto Mall team

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert "Spanky" Mulcahy

    Sales Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 26, 2018

    This past Saturday the 22nd of September I went into the Lima Automall with my sister and ended up leaving with my own car too! Thanks to Spanky Mulcahy... and Mike Butler! I would recommend them to anyone who wants a car, they work so quickly, make buying a car simple, and will stop at nothing to help anyone!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert "Spanky" Mulcahy

    Sales Consultant

    (5.0) 15 reviews

  • 5.0 out of 5
    September 24, 2018

    Went there to look for an all wheel drive vehicle. Steve Morrison and team worked with me to get my payment where I needed it to be. Steve is very knowledgeable... and friendly. Very customer oriented.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Morrison

    Sales & Leasing Consultant

    (5.0) 44 reviews

  • 5.0 out of 5
    September 24, 2018

    They were all very patient and kind. They never gave up on finding ways for me to get a car even when i had no credit..!! I highly recommend Going to Lima... auto mall!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ryan Swaney

    General Sales Manager

    (4.9) 192 reviews

    Keith Shockency

    Service Manager

    NOT RATED

    Eric Dalrymple

    Parts

    NOT RATED

    Luke Taylor

    Body Shop Manager

    NOT RATED

    Sherri Jamison

    Sales Consultant

    NOT RATED

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