Reviews
Service provided in a timely manner, friendly staff, washed my car free of charge. Feel confident in service from Lima Auto Mall.
Service provided in a timely manner, friendly staff, washed my car free of charge. Feel confident in service from Lima Auto Mall.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our friendly staff and that you appreciated the timely service and complimentary car wash. Your confidence in Lima Auto Mall means a lot to us. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team
Great customer and the people that work there friendly,service will definitely recommend the dealership.very professional quick.
Great customer and the people that work there friendly,service will definitely recommend the dealership.very professional quick.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We’re glad you had a great experience with the friendly team at Lima Auto Mall. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team
I was impressed with all the staff, very friendly and trustworthy. Storm went over the accessories while test driving the car and helped set up phone and on star after.
I was impressed with all the staff, very friendly and trustworthy. Storm went over the accessories while test driving the car and helped set up phone and on star after.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Linda! We truly appreciate your kind words about our staff and are glad to hear that Storm provided you with excellent assistance during your test drive and with setting up your phone and OnStar. We strive to create a friendly and trustworthy environment at Lima Auto Mall, and it’s great to know you experienced that. We look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team
Got treated pretty well very good service purchasing. The car was pretty fast. Wasn’t really a whole lot of time consuming like I had with Ford that lasted longer than I thought. Same with Renee Nissan. It took a long time as well, but not so bad at Lima Auto Mall service was pretty fast wasn’t slow dealership was pretty fast not really slow so everything went smoothly unlike my other experiences with dealerships.
Got treated pretty well very good service purchasing. The car was pretty fast. Wasn’t really a whole lot of time consuming like I had with Ford that lasted longer than I thought. Same with Renee Nissan. It took a long time as well, but not so bad at Lima Auto Mall service was pretty fast wasn’t slow dealership was pretty fast not really slow so everything went smoothly unlike my other experiences with dealerships.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that you experienced great service during your purchase at Lima Auto Mall. It's fantastic to know that our process was fast and efficient compared to your previous experiences with other dealerships. We appreciate your kind words and hope to see you again soon! The Lima Auto Mall Team
The new car buying experience was streamlined with absolutely no pressure in the process. I look forward to having all my future maintenance done here as well.
The new car buying experience was streamlined with absolutely no pressure in the process. I look forward to having all my future maintenance done here as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that your car buying experience at Lima Auto Mall was streamlined and pressure-free. We appreciate your trust in us and look forward to assisting you with all your future maintenance needs. See you again soon! Sincerely, The Lima Auto Mall Team
Love this dealership! The staff is the reason we keep coming back for both service and new purchases. We haven't even looked at a different dealership in nearly two decades.
Love this dealership! The staff is the reason we keep coming back for both service and new purchases. We haven't even looked at a different dealership in nearly two decades.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you love Lima Auto Mall and appreciate our dedicated staff. It's great to know that you've been with us for nearly two decades. We look forward to serving you for many more years to come! Please visit us again soon! Sincerely, The Lima Auto Mall Team
Adam, Caleb & the entire service dept. Are simply the best in the area. Due to the service manager keith Shockency they service your vehicle right the 1st time, at a fair price. I have taken my vehicles here the past 21 years & will continue to do so. Great Job Team!
Adam, Caleb & the entire service dept. Are simply the best in the area. Due to the service manager keith Shockency they service your vehicle right the 1st time, at a fair price. I have taken my vehicles here the past 21 years & will continue to do so. Great Job Team!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Eddy, thank you so much for your incredible review and for trusting us with your vehicles for the past 21 years! That kind of loyalty means everything to us. We’re proud to have Adam, Caleb, Keith, and the entire service team dedicated to making sure every vehicle is serviced right the first time and at a fair price. Your recognition of their hard work truly means a lot. We appreciate your continued support and look forward to serving you for many more years to come. Thanks again for being part of the Lima Auto Mall family! Sincerely, The Lima Auto Mall Team
Kudos to the entire Service Dept. Simply the best in the area.
We had a fantastic experience at Lima Auto Mall. Mike did a top- notch job getting us into the perfect car.
We had a fantastic experience at Lima Auto Mall. Mike did a top- notch job getting us into the perfect car.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Gail! We're happy to hear that you had a fantastic experience at Lima Auto Mall and that Mike was able to help you find the perfect car. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Lima Auto Mall Team
I love this service dept. at Lima Auto Mall … they are always courteous and efficient. Their courtesy driver takes me to Panera if the appt. Is over an hour. They wash my car when they’re done. They’re the best! PS tell Adam and Caleb to put their pics on here!
I love this service dept. at Lima Auto Mall … they are always courteous and efficient. Their courtesy driver takes me to Panera if the appt. Is over an hour. They wash my car when they’re done. They’re the best! PS tell Adam and Caleb to put their pics on here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you love the service department at Lima Auto Mall. It's great to know that our team has provided you with courteous and efficient service, and we appreciate your shout-out to Adam and Caleb! We look forward to seeing you again for your next appointment and hope you enjoy your next visit to Panera. Safe travels! Sincerely, The Lima Auto Mall Team
Have been a customer for 30 years and would not change dealers in this town. They are the best!
Have been a customer for 30 years and would not change dealers in this town. They are the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Kathy! We truly appreciate your loyalty and are glad to hear that you’ve had a great experience with us at Lima Auto Mall over the past 30 years. We look forward to continuing to serve you and providing the best service possible. See you next time! Sincerely, The Lima Auto Mall Team