Lima Auto Mall

Timely service. Did an awesome job. I will definitely bring my 2022 Colorado back if anything needs repaired. Thank you.

They are always on time, i never have to wait long and they do little extra things that are important to me

I brought my vehicle in at 9 am. At 10;30am Pat said all brake pads and rotors needed replaced. After price quote and him making sure they had the parts I said okay. I called at 2;30pm and was told by somebody that it would be done by end of day. They close at 6pm, so I got there at 5:40pm. Pat asked if someone called me, I said no, that I called at 2:30pm and was told it be ready at end of day. He said it was still on lift and wouldn’t be ready until next day. I asked do they have a rental and he said no. He then shrugged his shoulders and said sorry in obvious tone basically meaning not his problem. I had to work the following day and not once was told it would not be ready until next day. I ended up have someone work for me the next day in order to be able to pick up vehicle. I guess Pat has endless access to vehicles, but I do not. Maybe giving a xxxx about a customers schedule and informing them from beginning it may be a 2 day fix or at least a couple hours before you close after realizing it won’t be done so people have time to make other arrangements. Also have a loaner car available for customer when vehicle won’t be ready that day after you gave no warning that might be the case.

As always this dealership is the best in area. I have been going here for service and new vehicles for over 30 years now. The wrong parts came in so Kieth gave me a loaner car until repairs were completed.

Seem to have a problem telling the truth. Seem to have a problem making sure all the parts are back with the engine

Timely service. Did a great job as always. Be back as always for great services.

Timely service! Did a Great job! Accommodated my every wish. Awesome that they have this service.

The transaction of trading our old vehicle in for our new 2026 Equnox was very smooth transaction as well as financing through GM and insurance company. Thank you

I would like to thank Mike and everyone at lima auto mall for their help with the purchase of my 2026 Silverado, not only did Mike have great communication but worked with me on every step of the process, there was no unnecessary or hidden charges added, I flew 1200 miles picked up my truck with no issues and had a great experience, I would highly recommend Mike and will buy my next truck there. Its great to know a person's word still has value in the country.

No complaints about the dealer or dealership great people and place to go when looking for a new to you vehicle