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Sales 9:00 AM - 6:00 PM
Service 8:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:30 AM - 5:00 PM
Tue 8:30 AM - 5:00 PM
Wed 8:30 AM - 5:00 PM
Thu 8:30 AM - 5:00 PM
Fri 8:30 AM - 5:00 PM
Sat Closed
Sun Closed
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Reviews

4.8
728 lifetime reviews. Includes reviews of Lima Auto Mall from DealerRater.com
  • Friendly, helpful employees. Great price.

    I had been searching for a particular used car (make, model, color, features, etc.) for a while. A car with the exact features I was looking for s...

    Dealer Response

    Thank you for your business. I'm glad we were able to provide to you, the kind of exceptional experience that we strive for with every customer. D...


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    I had been searching for a particular used car (make, model, color, features, etc.) for a while. A car with the exact features I was looking for showed up on my Autotrader.com search from Lima Auto Mall on a Friday after hours. Not only was it exactly what I was looking for, but it was also priced about $500 lower than other similar cars I had found, including a local one in a color I didn't like as much with 4000 more miles on it. I sent an e-mail inquiry, not expecting to hear back until at least the next business day, but was surprised to get a response right away (again, this was after closing time on a Friday night). Dave Osbon and I communicated effectively over e-mail several times over the weekend and by Monday morning had agreed upon a selling price and financing. I live 240 miles away, so I needed to make sure everything was set before making this long drive. When I got there the only surprise was that they had actually managed to get me an even lower finance rate than we had previously agreed upon, so it was a pleasant surprise. The car was lacking a front license plate bracket (needed in my home state), so I was again pleasantly surprised when they offered to buy one and have it sent to me free of charge. It would have been easy to say this wasn't included and try to charge me the $15 suggested retail price for it, plus shipping, but they didn't. The car was in perfect shape, just as described, and I love it. They have called and e-mailed a couple of times to make sure that I am still 100% satisfied, which I am.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. I'm glad we were able to provide to you, the kind of exceptional experience that we strive for with every customer. Dave is one of our newest employees and has already shown a strong passion for great customer service and works hard to make sure they have all the information they need to make an informed purchase decision. Our non-commissioned staff really focuses on making sure you get the right car, rather than focusing on dollars. Its created a very relaxed environment both for the staff as well as the customer and we've seen tremendous results from it. It just goes to show you that no matter how far away you live, great customer service and a great deal can be attained when working with the right people. We appreciate your business very much and hopefully we will be able to serve all of your future vehicle needs as well. Thank you.


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  • Another good experience at Lima Auto Mall
    May 16, 2017

    Went in to get my vehicle repaired (new water pump, ugh!)...ended up buying a newer vehicle. My go-to salesman is Ryan Swaney. He's always helpful...


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    Went in to get my vehicle repaired (new water pump, ugh!)...ended up buying a newer vehicle. My go-to salesman is Ryan Swaney. He's always helpful, doesn't give me a runaround, answers all my questions to the point, treats me with respect and no cheesy salesmen tactics. After decision made to purchase, Mike Tanquay took care of transferring OnStar and XM Radio accounts to new vehicle and all other lose ends. Everything handled as quickly and easily as possible by these two men. This is the 6th vehicle I've purchased from Lima Auto Mall, 3 of those from Ryan.

    Does recommend this dealer

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  • New Car Purchase
    May 14, 2017

    Pruchased a used Chevy Cruze. The whole experiencce was very enjoyable. Rick Jones and Ryan Swaney were both wonderful to work with. Love the car!


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    Pruchased a used Chevy Cruze. The whole experiencce was very enjoyable. Rick Jones and Ryan Swaney were both wonderful to work with. Love the car!

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2008

At the Lima Auto Mall, we have worked to develop programs with our lenders that allow our clients to get into reliable vehicles even on very tight budgets. Don't let a previous bankruptcy, negative equity, defaulted loans, or missed payments, keep you from getting the vehicle you need. Our Process finds solutions to the problems that are keeping you stuck in a vehicle that you either don't like, can't afford, or is no longer meeting your needs. Give us 30 minutes of your time to show you the way out and start driving a nicer, newer vehicle today!

"For 100 years. Your friends in the car business; Right on the corner, and ALWAYS right on price!"