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I was in the Air Force for four years , having spent a lot of time in B-52 airplanes flying all over . I'm a long-time fan of the Mid-Ohio Sports Car Course, and enjoy golfing and watching golf tournaments. My family includes several Buckeyes and we are big supporters of OSU . I figure I've sold more than 5,000 cars over my 43 years in the industry. You can count on my experience to put you in the car that's right for you. Come see me today!","emailTxt":"steve@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/b5a7814aa157.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"654739200","industryStartDtUtc":"168134400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":34238,"firstName":"Mike","lastName":"Tanguay","titleText":"Sales and Leasing Consultant","emailTxt":"mike@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/tanguay.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305414,"firstName":"Luke","lastName":"Taylor","titleText":"Body Shop Manager","emailTxt":"ltaylor@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/2afd49409847.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":267566,"personPtyId":42282233,"firstName":"Robert","lastName":"Crist","titleText":"Sales & Leasing Consultant","shortBioText":"Hello! I have been married for 15 years and have 4 adult kids, with 2 cats and a dog. I enjoy fishing and camping. I also enjoy working with my customers. Come see me today.","emailTxt":"rcrist@limaautomall.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":106,"imageUrl":"https://cdn-user.dealerrater.com/images/e4a69c7d2b35.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518265,"personPtyId":42286602,"firstName":"Robert \"Spanky\"","lastName":"Mulcahy","titleText":"Sales Consultant","shortBioText":"I am blessed with four kids that range in age from 8 to 20. I was born here in Lima and graduated from Lima Central Catholic High School. When not busy with kids' stuff you'll find me golfing or cooking, typically Italian or burgers, steaks and brats on the grill. We enjoy camping and put our camper to good use throughout the summer. Even though I'm an Ohio boy, I root for the Yankees, Cowboys and Celtics. Stop by and see me. 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I enjoy playing golf and spending time with my family.","emailTxt":"jgaines@limaautomall.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/31bbc6ce9d5e.jpg","drDealerId":8487,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1259625600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":33918,"firstName":"Jeff","lastName":"Taylor","titleText":"Fixed Operations Director","shortBioText":"","emailTxt":"jtaylor@limaautomall.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/jefftaylor.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":128674,"firstName":"Eric","lastName":"Dalrymple","titleText":"Parts","shortBioText":"","emailTxt":"ericd@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lima-auto-mall/35894d03-e913-41f1-a74b-a065b396c630.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":537212,"personPtyId":47600371,"firstName":"Destiny","lastName":"Askins","titleText":"Sales Consultant","shortBioText":"Hello there! My name is Destiny Askins and I genuinely can't wait to meet you and your family. It's a true passion of mine to get to talk to new people and share in their life's journey. When I'm not out meeting new people I'm usually helping care for my many animals, and exploring new places to hike. Come on in and lets have a conversation!","emailTxt":"daskins@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/1c00a457cdd0.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":141508,"personPtyId":41451321,"firstName":"Jimmy","lastName":"Shilling","titleText":"Parts Manager","emailTxt":"jshilling@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/287e20f14e1b.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":556507,"firstName":"Dan","lastName":"Cherkas","titleText":"Sales Consultant","emailTxt":"dcherkas@limaautomall.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517319,"personPtyId":41993475,"firstName":"Sherri","lastName":"Jamison","titleText":"Sales Consultant","shortBioText":"Hello folks! My name is Sherri Jamison. I'm an art enthusiast who is constantly doodling and creating. I have 2 rescue dogs and a kitten who thinks he's a dog as well. In my free time I love to participate in nerdy activities such as miniature painting, table top and video gaming, as well as crafty activities like crochet and sewing. Meeting new people and getting to share in their story is also something I find makes life meaningful. I hope to meet you and help in your journey!","emailTxt":"sjamison@limaautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/1aa1ef65fb70.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":556511,"personPtyId":53080685,"firstName":"Nathaniel","lastName":"Winegardner","titleText":"Sales Consultant","shortBioText":"","emailTxt":"nwinegardner@limaautomall.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e7175da12c20.jpg","drDealerId":8487,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:30 AM - 5:00 PM

Lima Auto Mall Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:30 AM - 5:00 PM

Tuesday

8:30 AM - 5:00 PM

Wednesday

8:30 AM - 5:00 PM

Thursday

8:30 AM - 5:00 PM

Friday

8:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

At the Lima Auto Mall, we have worked to develop programs with our lenders that allow our clients to get into reliable v

...

ehicles even on very tight budgets. Don't let a previous bankruptcy, negative equity, defaulted loans, or missed payments, keep you from getting the vehicle you need. Our Process finds solutions to the problems that are keeping you stuck in a vehicle that you either don't like, can't afford, or is no longer meeting your needs. Give us 30 minutes of your time to show you the way out and start driving a nicer, newer vehicle today!

"For 100 years. Your friends in the car business; Right on the corner, and ALWAYS right on price!"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$18

Brake Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
922 lifetime reviews. Includes reviews of Lima Auto Mall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2018

    I called the salesman (Steve Morrison) on my way to an appointment and explained that I was interested in getting a car for my wife that was on the lot... and had asked if he would be available in an hour or so. Upon my arrival to the Dealership I was greeted by name as soon as I walked thru the door. Steve had the vehicle ready for a test drive and answered all of my questions about the car that I was interested in. I explained that I wanted it for my wife and that we would be back in around 6pm to finalize the deal. Steve not only went out of his way to make the deal happen, he spent a great deal of time showing my wife the car's functions and to familiarize her with all the bells and gadgets. She is in love with her new car and Steve is responsible for that smile and I can not thank him enough for going out of his way to make this happen. Great team of people at The Lima Auto Mall..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Morrison

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    December 2, 2018

    My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that... we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Morrison

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • March 20, 2017

    Everyone, as always, was very friendly and super helpful. I e my car's oil changed and to have new tires put on so I was expecting to be there for awhile.... I was pleasantly surprised at how quickly they was done. I was really ecstatic though with my bill!!! I was quoted as price for tires on the previous oil change and was expecting my bill to be a certain amount. When I went to pay my bill is was not only way lower, I was given a rebate form to get an additional $100 back!! Additionally, I was impressed at their honesty. When I made my appointment, I told them that if the brakes needed replaced to do so while I was already there, which I knew was opening the door for them to do something to my car that might not need it just yet but I had the money and it would save taking another day off work. They didn't touch my brakes! My contact person who oversaw the work and who seems to be the same guy I have every time in the shop, told me that they still didn't need replaced and that it would have been unnecessary to change them at this time. I have had bad experiences before with shops telling me I needed stuff when later I find out it didnt or they don't listen to what I am concerned about but I have never had that experience here!!! Which is why I will still go out of my way and have to take off work to get my car worked on here. I have been shown repeatedly that my car is in good hands.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    We were looking specifically for a Buick Enclave with low miles and no bells and whistles. They helped us find exactly what we were looking for, no hassling.... We also felt they were very fair as well.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Crist

    Sales & Leasing Consultant

    (5.0) 106 reviews

  • 5.0 out of 5
    December 1, 2018

    For not working there too long Destiny Askins was very thorough in explaining everything about our new Equinox, and helped my understanding of all of the... instruments. My wife and I were very pleased with Destiny and Ryan Swaney. You all have a very Merry Christmas and a very Happy New Year, I am sure we will with our new used car. Thank you very much, Janice and Daniel Rex

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Destiny Askins

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    November 30, 2018

    I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful every... time!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Shockency

    Service Manager

    (5.0) 31 reviews

    Jeff Taylor

    Fixed Operations Director

    NOT RATED

  • 5.0 out of 5
    November 28, 2018

    I was able to drop the car off before an appointment and they shuttled me to and from the appointment while they changed the oil.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2018

    I called, got in the same day and my car was ready in less than an hour. After coming back from vacation and a thousand errands to run, not having to... deal with car problems was a big relief!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Shockency

    Service Manager

    (5.0) 31 reviews

    Eric Maenle

    GM Service Writer

    (5.0) 25 reviews

  • 5.0 out of 5
    November 26, 2018

    I recently had my Trailblazer in for some expensive maintenance repairs. Dave Conrad was very kind in getting my vehicle in quickly and explaining in terms... I could understand what needed to be done. I would recommend your service department and Dave Conrad highly.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2018

    Chris was very helpful made my purchase go smooth very happy with it .Helpful welcoming team as well made me feel comfortable. I'm so excited to be a part... of the Chevy family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chris Kiefer

    Sales & Leasing Consultant

    (5.0) 31 reviews

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