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Lima Auto Mall

(3,027 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA.

LIMA AUTO MALL DEALERSHIP IS THE BEST IN THE AREA. THEY HAVE AWESOME SERVICE MANAGERS AND TECHS. THEY GO OUT OF THERE WAY TO SERVE YOUR NEEDS FOR SERVICE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First place I went to shop for a car.

First place I went to shop for a car. Bought my last car there. Mike and Josh and Randy are great huys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am very pleased with my new car purchase!

I am very pleased with my new car purchase! Bill was wonderful helping my son pick out a car and explain the features, along with giving him some helpful tips for his future. Josh and Charles helped get the price to the point where we are comfortable. Great prompt service! I will b back within the next year to purchase another car for my youngest son! I know we’re in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! Bill was great at the information on the cars. He gave many tips to my son to help him in the future, very much appreciated! Charles and Josh were great at getting us the right price point. Very satisfied and I will b back within the next year to purchase another car from them for my younger son!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Experience was mediocre.

Experience was mediocre. The shuttle driver was very nice but the service managers seem preoccupied and quite pushy on up-selling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealer Mike and Manager Ryan are high integrity

Dealer Mike and Manager Ryan are high integrity professionals that delivered on a quality used vehicle with competitive and fair market pricing. I recently purchased a used Cadillac from them from my home in Buffalo, NY. With this long distance purchase, they were a pleasure to work with, shared open and honest communications and earned my trust. From the start to finish, they were first class! Thank you, Mike and Ryan for your quality service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience the two times we were there

We had a great experience the two times we were there looking at cars to replace one that was totaled in an accident. Very knowledgeable and helpful and we ended up buying one! Everyone was considerate and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I found what I wanted in an ad online, and Eriq took me

I found what I wanted in an ad online, and Eriq took me right to it. He listened to my questions and answered them in detail. He (and the team) made sure evrything would be ready when I came back the next day to pick up the car. He also took a little time to chat about things besides cars. Very customer oriented and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everybody starting with Corina to Josh, Ryan and Brett

Everybody starting with Corina to Josh, Ryan and Brett were informative, courteous, and professional. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! Very easy to work with! Found what we wanted online before we visited the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.