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Lima Auto Mall

(3,026 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,026 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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The process was very transparent and relaxed with no

The process was very transparent and relaxed with no pressure to buy. It was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome very personable salesman.

Awesome very personable salesman. Very smooth effortless transaction Thank you Bill. Not to mention awesome truck. Just waiting on my all weather floor mats.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was great!

It was great! Didn’t push me out of my comfort zone zone with payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Afraid to step into dealership to talk about buying a new

Afraid to step into dealership to talk about buying a new car? Try NO pressure salesman Dan Cherkas, Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our Sales Consultant was Mike Tanguay.

Our Sales Consultant was Mike Tanguay. Mike was very professional, knowledgeable and helpful through the vehicle ordering, delivery and working with us to become familiar with our new 2025 Chevy Blazer. Ryan Swaney and Charles McClung were also helpful in negotiating and documenting the transaction. I would highly recommend the dealership and these employees to friends and acquaintances in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill Cook worked hard to search for exactly what I

Bill Cook worked hard to search for exactly what I wanted. The process was smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car buying experience ever, Everyone at the

Best car buying experience ever, Everyone at the dealership was friendly and the service was top notch. Drove 4 hours to get to the dealership and will definitely be back, Brett did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently ordered and purchased my suv at Lima Auto Mall

I recently ordered and purchased my suv at Lima Auto Mall and I had a great experience! First of all we discussed a lot of the financing information over the phone so when I arrived all the forms were already organized and ready to sign. They took the time out to show me where everything was inside the car and answered all my questions and even got me started with OnStar connection. Everyone there was friendly and knowledgeable. I will go back to Lima Auto Mall again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brett was awesome!

Brett was awesome! He got me taken care of in a timely fashion and it was a pleasure doing business with him. I highly recommend him to anyone who wants a new vehicle!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great experience working with all staff at Lima

I had a great experience working with all staff at Lima Auto Mall. I want to give a special thank you to Brett Dardio and Josh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.