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City AutoMall

(2,258 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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The fastest and easiest car buying process we have ever

The fastest and easiest car buying process we have ever experienced! Blake made the entire transaction with our trade in and purchase so smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Zachary Ott did an amazing job!

Zachary Ott did an amazing job! I had a great exyerience with everyone involved in the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The team at City goes above and beyond for me every time!

The team at City goes above and beyond for me every time! Great Company to deal with! Lee and Doreen are Rock Stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was quick and professional.

Service was quick and professional. There was a couple extra things I needed checked and they worked them right in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always fast and friendly service.

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Had a basic service on my Mustang, overall inspection

Had a basic service on my Mustang, overall inspection reported that my rear brakes were at about half life. They couldn't inspect some suspension concerns that Saturday so I decided to go with another shop that i could get in soon after. And my rear brake pads were gone, was lucky that i didn't damage the caliper. Likely wont be back

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are always very helpful and get my car repaired in a

They are always very helpful and get my car repaired in a timely manner. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a fantastic experience at cuty automall!

I had a fantastic experience at cuty automall! From start to finish, the team was professional, friendly, and genuinely helpful. They made the entire car-buying process smooth and stress-free. The staff took the time to answer all my questions, made sure I was comfortable with my options, and never pressured me into anything. Special shoutout to Matt—they went above and beyond to make sure I got the right vehicle for my needs and budget. I truly felt valued as a customer. If you're looking for a dealership that cares about customer satisfaction and makes buying a car a great experience, I highly recommend city automall. I’ll definitely be coming back for future purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Great neighborhood dealer right down the road from us.

Great neighborhood dealer right down the road from us. Took great care of me and got me in and out in a timely manner. Will be back soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I purchased a Honda odyssey from this dealer and have

I purchased a Honda odyssey from this dealer and have nothing but good things to say. Will was the most honest and upfront salesperson I’ve met and the paperwork was a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!