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City AutoMall

(2,319 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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Everyone that I worked with at the dealership was very

Everyone that I worked with at the dealership was very polite and respectful. Nice to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ashleigh and Will made the whole process seamless.

Ashleigh and Will made the whole process seamless. Provided a fair value for both our trade in and theirs. We’ll do business again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Moran, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

I was 1000% satisfied with my experience at City

I was 1000% satisfied with my experience at City Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throughout the entire buying process. He was very knowledgeable about every vehicle that I was interested in, he was very patient with me and also went above and beyond to make sure I was satisfied with my overall customer experience. I can’t say enough good things. Wonderful Job, Devin! The same thing goes for Jeff and Dan. They both treated me very well as a new customer and did great answering any and every question I had as well as explaining things to me so that I could understand fully and not feel pressured into anything. I really appreciate that from them! I will definitely recommend anyone I know who’s looking to purchase a vehicle to City Automall, and this will be my first choice when Im ready to purchase my next vehicle. Thanks Guys!! You all are great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

McKade was an awesome and friendly guy.

McKade was an awesome and friendly guy. I am very happy with my vehicle. I would recommend them for their level of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Brian was an AWESOME salesman!

Brian was an AWESOME salesman!! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. Definitely deserves more than 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maria, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

3 hours from walking in the door to driving away in our

3 hours from walking in the door to driving away in our new Explorer. Gave us a good trade value for or truck and Ty was great.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Zach was awesome!

Zach was awesome! Was very honest and work with us to get the right vehicle! He was also very patient with our children. It was a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Zach was great to work with and has checked in multiple

Zach was great to work with and has checked in multiple times after the purchase to ensure everything is still going well with the new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Brian was very courteous and informative about my new

Brian was very courteous and informative about my new 2025 Chevy. He was very patient explaining the different features and operations. I live in Indy, but Brian made it well worth the drive! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sally, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great place to do business.

Great place to do business. Quick and easy financing. In and out as quick as I’ve ever seen at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.