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City AutoMall

(2,319 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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Alejandra was extremely helpful and easy to deal with,

Alejandra was extremely helpful and easy to deal with, answered every question and then some, they went out of there way to make sure everything was ready for me , 5 star rate service

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Jamie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Ale was incredibly helpful & it’s clear that City Ford is

Ale was incredibly helpful & it’s clear that City Ford is running a tight ship with the best interest of their buyers at heart. Happy to have chosen City Ford!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

very helpful.

very helpful. curtious and mu Explorer was washed when I picked it up. word word

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Dee, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

The fellas we worked with were great!

The fellas we worked with were great! They were very knowledgeable about the vehicle amd with getting us financing.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Great service.

Great service. Picked up the car and car was done the timely manner. I would definitely service here again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Great and quick service!

Great and quick service! It was nice to get an appointment the day before and they were very accommodating when I came a little earlier than my scheduled appointment.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

This is my “go-to” dealership for sales and service.

This is my “go-to” dealership for sales and service. All of the employees are always friendly, courteous and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I need to add that Christian and the folks in Service took time to put the vehicle I was interested in buying up on a lift. He gave me the tour of the underside and assured me it was in excellent condition!

The process was quick and everyone was thorough and nice

The process was quick and everyone was thorough and nice going over the details of the car and paperwork.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Mo, Kasey, and David were all great to work with!

Mo, Kasey, and David were all great to work with! They were thorough in their explanations to all of my questions. I 100% recommend City Ford/Chevy!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Great!

Military friendly dealership. Was stuck at a hotel in Columbia City due to no uber/lift/taxi available. The front desk coordinated someone from the dealership to pick me up. Joey, my Salesman, contacted me a day after my purchase to ensure the vehicle was mechanically sound and if i arrived at my destination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!