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City AutoMall

(2,401 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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They were willing to work with you to get a good price

They were willing to work with you to get a good price for both me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I came into this dealership needing a new car after ours

I came into this dealership needing a new car after ours was totaled in a freak accident. My situation was complicated and there were certain needs that I couldn’t budge on. Zachary Ott worked diligently to not only understand my needs, but find the right car and deal for me. I was beyond impressed at both his kindness and patience as we navigated through the hurdles. I left with a car I love and a payment that I can’t argue with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing City Chevrolet and we hope to see you again.

Thank you for finding the truck I was looking for.

Thank you for finding the truck I was looking for. I had some specific requirements, and you made it happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was so friendly and helpful.

Everyone was so friendly and helpful. They really worked with us so we could get the vehicle we really wanted! Great people, great selection, and great customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rob went above and beyond in working with the extended

Rob went above and beyond in working with the extended warranty vendor that covered a repair that they completed. He was very patient in figuring out what they needed in order to cover the repair. Some dealerships would have made the customer deal with them, but he took care of it. Couldn't have asked for a better experience!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Zach and Jeff were a pleasure to work with.

Zach and Jeff were a pleasure to work with. They were knowledgeable and answered all questions that we had. We will continue to work with them for future purchases.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

Brian was fast, efficient, listened to concerns, and

Brian was fast, efficient, listened to concerns, and answered questions. Would highly recommend purchasing a vehicle through him to others.

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  • Overall experience 5.0
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Will and mckade took really good care of me when I came

Will and mckade took really good care of me when I came to buy a car. They’re the best in the business. Honest, fair and trustworthy. I’ll always be a customer of theirs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Professional from the moment I called in to schedule the

Professional from the moment I called in to schedule the appointment. Fair values on our trades and their trucks. Always a please to do business with. Will and Travis were great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Will helped me get into the car of my dreams with ease!

Will helped me get into the car of my dreams with ease! Professional from beginning to end, they treated us like family.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!