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City AutoMall

(2,341 reviews)
Visit City AutoMall
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Reviews

(2,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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I had a great experience at City Ford.

I had a great experience at City Ford. Mckade made the process easy shopping from out of state.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Everyone was very nice and it was a great experience!

Everyone was very nice and it was a great experience! Thank you guys very much!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Very friendly and easy to work with.

Very friendly and easy to work with. Great communication, people skills and professionalism. Would definitely recommend to family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

He was awesome!

He was awesome! I have had some bad experiences with dealership in the past, he definitely made me feel at ease. I definitely will be bragging about my experience. Thank you for everything today.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly, prompt and professional.

Friendly, prompt and professional. Good job to all! TV in waiting area could be turned to a regular channel and that would be appreciated

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Thank you for helping my wife and I buy a bronco we

Thank you for helping my wife and I buy a bronco we wanted. After a few days of going back and forth we wee able to find one that fits us.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a fantastic experience at City Ford.

I had a fantastic experience at City Ford. Zach is terrific! He and his team went above and beyond to get me in a new Expedition, and their customer service is incredible. Zach communicated well every step of the way, had all of the paperwork ready to go when I arrived to pick up the Expedition, and he patiently spent time with me to make sure I understood all of the features of the vehicle. I will definitely be recommending City Ford and Zach to my friends and family.

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  • Overall experience 5.0
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Big thanks to McKade and Jeff for their professionalism

Big thanks to McKade and Jeff for their professionalism and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff !

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Matt was incredibly efficient and located the perfect fit

Matt was incredibly efficient and located the perfect fit for our family immediately! I truly appreciated the swift process, eliminating the need for hours of waiting around.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

It was an amazing experience all together!

It was an amazing experience all together! I had a time limit and needed to be out by a certain time and they worked with me and made it An amazing experience and I would reccomend them to anyone!! Ashleigh and Will were my sales people and they are the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!