Reviews
Oil change
Very friendly and helpful staff. Did not appreciate being up upsold on windshield wipers that I can do myself for less than half the cost I was quoted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Taken care of
Got oil changed and had to return for tire rotation because of scheduling problem. Will wait for an oil change special sale since price keeps going up.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Long distance purchase sight unseen
Found an incredible deal on a used Toyota. The initial interaction with Nick in sales was great, he sent walk around and interior videos to help understand the condition of the car. After that the communication started to get fumbled, had to make a couple calls throughout the day to get a response. Had a cashier’s check overnighted then was told it would need a week to clear when I had arranged a transport truck to pick up in a few days. After I cancelled the transport I was then told the original pickup date would be fine from the dealer, thankfully the transport company was super flexible. Became a bit of a struggle but ended positive. Overall I would buy hear again, they have great pricing on vehicles and the transport was smooth.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Work
The gentleman in service, Tracy Fuerstenau, has always been very helpful in explaining the service my vehicle requires and anything that should be replaced. A very honest person. Thank you Tracy!! Thomas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
jerry martinson
excellent job of find an option that best fit our needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Service
Quick service and pleasant staff. Always willing to work with our schedules.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Botched brake repair. Not trustworthy.
To quote the service dept: “the tech must have missed lug nut day at school, haha” Unfortunately, not so funny. This place is not to be trusted. They botched my brake replacement by not putting either of the two lug nuts that connect the brake caliper to the vehicle. When asked for a discount on the service I was denied. Ultimately, they did remedy the issue by putting new lug nuts in free of charge.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Troy Roesler
Worth the drive. We were treated fairly and had a good feeling about buying the car. We will consider going to them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharp Automotive
The service department is always courteous, reliable and accomodating
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buyers beware!!!
Bought a car from them in the rain brought it home to find out it has hail damage the next day. Two days later check engine light came on. Called to see if they could do anything they told they couldn't help me in anyway...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase