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Outten Chevy of Hamburg

(458 reviews)
Visit Outten Chevy of Hamburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (610) 756-1258 (610) 756-1258
Used (877) 824-2847 (877) 824-2847
Service (877) 823-3263 (877) 823-3263

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Outten Chevy of Hamburg from DealerRater.

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Brad and Andy are great!

Brad and Andy are great! Can?t ask for a better team to help us with a new vehicle, and we always return to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dan was awesome l l l l l l l l l l ll l l l l l l

Dan was awesome l l l l l l l l l l ll l l l l l l

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant and professional employees pleasant place to go

Pleasant and professional employees pleasant place to go for maintenance on your vehicle. Easy access.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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outten Chevrolet Brian Davis were wonderful in getting me

outten Chevrolet Brian Davis were wonderful in getting me into my new equinox they did everything they could to get me the financing Sold me a wonderful vehicle I love it I would recommend outten Chevrolet Kia Dodge to anyone but if you’re looking for a Chevrolet see Brian Davis he will not be disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The salesman took his time explaining the process and did

The salesman took his time explaining the process and did everything he could to make me happy and Outten Chevrolet has a customer for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Don was very professional and He was not pushy like a lot

Don was very professional and He was not pushy like a lot of other salespeople. Don also helped us set up the radio and called us 2 days later to ask if we had any questions about the new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very pleasant and helpful.

Everyone was very pleasant and helpful. I got what i wanted. I love my car. Thank you guys .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very professional super friendly enjoy my time up there

very professional super friendly enjoy my time up there waiting for my new vehicle. They treat you like family at Outten Chevrolet it’s a bit of a drive to get there from where I live even though there’s two Chevy dealers near me. I will only get my car from Outten Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I go to Outten Chevrolet because they treat me right,

I go to Outten Chevrolet because they treat me right, when it comes to service and sales. They do not play games or make me feel I am being taken advantage up. Sales person Angela G and manager Gary D have become like friends to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a 2021 Blazer RS at Outten Chevrolet in November

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing a smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smel persisted but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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