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Outten Chevy of Hamburg

(467 reviews)
Visit Outten Chevy of Hamburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (610) 756-1258 (610) 756-1258
Used (877) 824-2847 (877) 824-2847
Service (877) 823-3263 (877) 823-3263

Reviews

(467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Outten Chevy of Hamburg from DealerRater.

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I got a great deal on a Colorado ZR2 bison.

I got a great deal on a Colorado ZR2 bison. The entire process was well worth the miles we drove. All the staff make you feel welcomed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very knowledgeable and professional Salesforce.

Very knowledgeable and professional Salesforce.Kind and courteous. Follow up with us was fast and made us feel very comfortable. Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire staff was wonder I was in a very tough unique

The entire staff was wonder I was in a very tough unique situation. Beginning with Rebecca to Don to Doug to Nicole, I experienced professionalism, empathy and understanding. I've always been a Chevy guy. Because of how I’ve been treated there, I’m a lifelong OUTTEN Chevrolet of Hamburg guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian and the team at outten chevy hamburg pa.

Brian and the team at outten chevy hamburg pa. Are the greatest this is my 2nd car now and probably not the last Thanks guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Glen for the great review!

Consumer response

This is by far the best dealership i ever used Brian and all the team are the greatest .

I was looking for a certain color vehicle and seen it on

I was looking for a certain color vehicle and seen it on your lot, thought go in and see what I could do. Dan was awesome as well as Andy, Jim and Doug. I couldn’t have asked for a better group of guys, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Sophie! We truly appreciate it!

Eric at Outten Chevrolet made the process easy to

Eric at Outten Chevrolet made the process easy to understand and was patient though the entire thing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We appreciate it!

Great experience with their help finding the perfect

Great experience with their help finding the perfect lease car just for me! Very understanding of my needs and budget. Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much from everyone here at Outten Chevy!

Eric did a great job and we are completely satisfied.

Eric did a great job and we are completely satisfied. We will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

During our shopping experience we were directed to Outten

During our shopping experience we were directed to Outten Chevrolet .Excellent car dealership starting with Brad our fantastic salesman,large selection, competitive pricing and friendly service.Here we found our Dream Colorado and the rest is beautiful history, thanks Outten !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

During our shopping experience we were directed to Outten Chevrolet .Excellent car dealership starting with Brad our fantastic salesman,large selection, competitive pricing and friendly service.Here we found our Dream Colorado and the rest is beautiful history, thanks Outten !

Great experience ordering/picking up the car at Outten.

Great experience ordering/picking up the car at Outten. In particular Mark S. walked us through setting up the car, GM app, OnStar and many other packages before we drove away. Unlikely we would have done this on our own -

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.