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Outten Chevy of Hamburg

(456 reviews)
Visit Outten Chevy of Hamburg
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (610) 756-1258 (610) 756-1258
Used (877) 824-2847 (877) 824-2847
Service (877) 823-3263 (877) 823-3263

Reviews

(456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Outten Chevy of Hamburg from DealerRater.

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Awesome experience

I am so thankful that I came to Outten in Hamburg. I have never bought a car before and was very stressed to find myself in a situation where I had no option but to buy a car following the breakdown of our truck. Scott McShaw was awesome right from the start. He kept me informed of the process the whole way through and wasn't pushy or like your stereotypical salesman. I cannot speak highly enough of my experience with Scott and Outten - they took all of the fear out of my first car buying experience and made it very fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!

Even though it took longer than expected to install a new horn, the service man was very nice and did the best he could. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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excellent experience

very pleased, well taken care of and never once miss lead at any time. i have bought many of cars this was my best experience. Thank you William Calabrese

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience all around

Went to buy a new vehicle and Rob, Jeff, Scott, Doug, Tonya and Dave in service went out of their ways to make sure I was taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience!

Thanks for always taking good care of my Tahoe! Your facility is always very clean and provides a lot of extra's for the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service & excellent facility.

Rob was a great salesman, we bought a couple of cars with him as the salesman. He went over & above to get our sale. We would refer friends & family to see Rob @ Outten.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience

My experience at outten was very good Dave my sales guy was very polite and helpful when it came to helping me find my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Polite, helpful service department. My sales experience with Kevin was great, but I was quite disappointed to learn he does not work there anymore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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helpful friendly reassuring

Able to schedule my slightly overdue oil change checkup easily. Rechecked a concern I had with tire and reassurred me without Making me feel "pesty".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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thomas Price

Wheneer I isit Outten for seriice work it is done right and in a timely fashion Thanks to a geat staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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