Reviews
Awesome experience
I am so thankful that I came to Outten in Hamburg. I have never bought a car before and was very stressed to find myself in a situation where I had no option but to buy a car following the breakdown of our truck. Scott McShaw was awesome right from the start. He kept me informed of the process the whole way through and wasn't pushy or like your stereotypical salesman. I cannot speak highly enough of my experience with Scott and Outten - they took all of the fear out of my first car buying experience and made it very fun.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!!
Even though it took longer than expected to install a new horn, the service man was very nice and did the best he could. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent experience
very pleased, well taken care of and never once miss lead at any time. i have bought many of cars this was my best experience. Thank you William Calabrese
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience all around
Went to buy a new vehicle and Rob, Jeff, Scott, Doug, Tonya and Dave in service went out of their ways to make sure I was taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Experience!
Thanks for always taking good care of my Tahoe! Your facility is always very clean and provides a lot of extra's for the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service & excellent facility.
Rob was a great salesman, we bought a couple of cars with him as the salesman. He went over & above to get our sale. We would refer friends & family to see Rob @ Outten.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience
My experience at outten was very good Dave my sales guy was very polite and helpful when it came to helping me find my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Polite, helpful service department. My sales experience with Kevin was great, but I was quite disappointed to learn he does not work there anymore.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
helpful friendly reassuring
Able to schedule my slightly overdue oil change checkup easily. Rechecked a concern I had with tire and reassurred me without Making me feel "pesty".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
thomas Price
Wheneer I isit Outten for seriice work it is done right and in a timely fashion Thanks to a geat staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase