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Crotty Chevrolet Buick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (74 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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best car buying experience ever!

This dealership was exceptional! We had the best car buying experience ever here. Everyone was friendly, straightforward and explained everything to us. We met the owner, who shook our hand and thanked us for our business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mrs. Mary Patterson retired

All of the people who work at Crotty are excellent. From Debbie who answers the phone to Minette who works in accounting. All of the service crew are exceptional. Bill Mitchell (salesman) is extremely helpful. I needed my muffler repaired ASAP but was unable to take it there. They picked it up for me and repaired it right away. I just can't say enough good about this dealership. Keep up the good work. I will definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliable Service Dept.

Crotty Chevy Buick has the best service dept. in the area. Always has my GM vehicles picked up for service at my business or home, always washes my vehicles upon return. The struts on the back tailgate of my Trailblazer wore out and Crotty had the parts ordered and ready to be installed the day my vehicle was brought in, did not have to delay another day for parts to be ordered, very efficient. I would recommend Crotty's Service to any GM vehicle owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I am always pleased with the service and friendly atmosphere of the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I have been doing business with Crotty for over 25 years and whenever I have a concern or problem they are more than willing to make it work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Small dealership with "big time"service"

Crotty Chevy Buick really wants to retain its customer base,. 1) pick up my GM vehicles at my business or home to service them 2) always wash my vehicles upon return 3) with GM onstar I am kept current on when oil changes are needed and what Maintainence is needed, 4) I like the small dealership, it's a personal relationship with sales and service personel, they understand my vehicle needs and how to treat a loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Heater was not working in my car. Called and they took me in the closest available time slot. Could not find a problem but shared what could of happened. Also told me if it happened again just automatically bring it in and they would take care of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly, helpful, knowledgeable. My parents have dealt with Crotty's for several years and have been very pleased with the no nonsense approach.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MY MALIBU

GREAT JOB GUYS !!!!VERY PROFESSIONAL SERVICE.DONE WHEN PROMISED.I AM VERY SATISFIED.THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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LaVant Johnson

these guys are great, always friendly , always take time to talk and listen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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