Reviews
Write a reviewbest car buying experience ever!
This dealership was exceptional! We had the best car buying experience ever here. Everyone was friendly, straightforward and explained everything to us. We met the owner, who shook our hand and thanked us for our business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Mary Patterson retired
All of the people who work at Crotty are excellent. From Debbie who answers the phone to Minette who works in accounting. All of the service crew are exceptional. Bill Mitchell (salesman) is extremely helpful. I needed my muffler repaired ASAP but was unable to take it there. They picked it up for me and repaired it right away. I just can't say enough good about this dealership. Keep up the good work. I will definitely recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reliable Service Dept.
Crotty Chevy Buick has the best service dept. in the area. Always has my GM vehicles picked up for service at my business or home, always washes my vehicles upon return. The struts on the back tailgate of my Trailblazer wore out and Crotty had the parts ordered and ready to be installed the day my vehicle was brought in, did not have to delay another day for parts to be ordered, very efficient. I would recommend Crotty's Service to any GM vehicle owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I am always pleased with the service and friendly atmosphere of the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have been doing business with Crotty for over 25 years and whenever I have a concern or problem they are more than willing to make it work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Small dealership with "big time"service"
Crotty Chevy Buick really wants to retain its customer base,. 1) pick up my GM vehicles at my business or home to service them 2) always wash my vehicles upon return 3) with GM onstar I am kept current on when oil changes are needed and what Maintainence is needed, 4) I like the small dealership, it's a personal relationship with sales and service personel, they understand my vehicle needs and how to treat a loyal customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Heater was not working in my car. Called and they took me in the closest available time slot. Could not find a problem but shared what could of happened. Also told me if it happened again just automatically bring it in and they would take care of it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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Very friendly, helpful, knowledgeable. My parents have dealt with Crotty's for several years and have been very pleased with the no nonsense approach.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MY MALIBU
GREAT JOB GUYS !!!!VERY PROFESSIONAL SERVICE.DONE WHEN PROMISED.I AM VERY SATISFIED.THANK YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
LaVant Johnson
these guys are great, always friendly , always take time to talk and listen
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase