Reviews
Write a reviewHelp in a crisis
I work in Mathis and live an hour away; the morning my engine light came on I was in a panic. My car was to be serviced the next day, but when I called the service dept and explained my situation, Mr. Duffin told me to bring my car in right away. Since my car was not ready when I was told it would be ready, Mr. Duffin made sure I had a car to drive home. My car was ready the next morning as promised and earlier than I expected. Thumbs up!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service
Friendly staff and good customer service went in and came out with a new car with no hassle thanks for the help would recommend to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Awesome job so nice they took my car in and bad it right out always a good job and super friendly love it awesome job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lead Salesman very unprofessional and rude.
I gave this rating because of the following factors that almost cost them a sale. When we set down to go over numbers the lead salesman said take it or leave it as we don't play games. I said I wanted to look around and check all my options. He said whatever and had a few choice words with my dad. Two weeks later I called the young salesman to see if they still had the truck which he said they did. My dad got on the phone with him and said if they wanted to sell the vehicle, they needed to come down a little more to fit into my budget. The lead salesman was sitting right beside him and starting saying all sorts of things to my dad. My dad told him to kindly send the purchase order to us so we could have our bank review it. The lead salesman had to get the last laugh and wrote on the purchase order, good for today only and signed his name. It was already 2 o'clock and I knew our bank would close at 4 and it wouldn't get done until maybe tomorrow. Might dad said he that guy calls back or says one more rude or smart comment then we need to walk away as we shouldn't be treated like that. Luckily the young salesman called my dad that evening and said he would give our bank the time to review the purchase order. The next day the bank called and said it was good to go. The last thing I will say is that my dad got upset again as the truck had not been vacuumed and was dirty on the inside. Luckily I got my vehicle which I am very happy with.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
My new car
Gilbert was very helpful and patient. I went in on a whim looking to trade in my vehicle. Fortunately they worked with me with my trade in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Buying made easy
One of the easiest buying experiences's we've ever had. The guys were so nice from the time we got there until the time we left. Not pushy, extremely helpful, and no bull. We will definitely be back! Mason Gist and his father are the perfect team when it comes to helping you with buying any new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tarde in problems never paid off
In May 05 ,2018 i went in made a deal walked out with a truck and my trade in has not being paid off. Now my old bank keeps on calling me for a payment the dealership says its my fault but at the end of the day isn't it the dealership fault they need to close the deal and make sure everything is finalized and good with the deal Very BAD service after the deal is done Wo w will never recommend anybody there!!! ALWAYS STAY AWAY CHEVROLET!!!! Thats what needs to say in the Dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best decision ive could have made!!!
My pick up is running like new and I'm headache free now, thanks to Mike in Mathis at always Chevrolet. They did it right #alwaysteamChevy!!!! Jesse
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy Experience
The entire staff made buying a new car easy, enjoyed the level of commitment to the buyer, and assistance to get the vehicle we wanted
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great tahoe
My wife and I picked up a new Tahoe in May. Bryce was great and let us take a look, test drive, and went through the ins and outs of the vehicle. The best thing was that I didn't feel pressured to make a purchase right then and there. He made sure we were comfortable and that it was we wanted. Highly recommend Allways!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car