Reviews
Write a reviewmost friendliest people
I bought a car from moss motors and both Brady and Dave have been awesome with the sale and helping me with things that came up and questions after the sale. I would recommend Moss Motors to anyone looking for a used car and a great couple of guys to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joan S.
I have been to several dealers looking for cars, I was very impressed with the quality and pricing of their cars, they were very friendly to deal with. Free Carfax too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and trustworthy
I'd like to thank Dave at Moss Motors for how helpful, thorough and knowledgeable he was throughout my most recent purchase process. I will definitely return to Moss Motors in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I have had a great experience at Moss Motors. Very friendly atmosphere and no pushy car salesman in my ear. I had been to a couple of lots here on south side and thus was by far the best experience than any of them. I love my new car and got it for less than what it booked at. I also took it in because window would not roll down thinking this is going to cost me and they actually replaced the motor at no charge and the same day. I highly recommend these guys and I will return every few yrs to get another great deal. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice family owned dealership
I purchased four vehicles from this dealership in last 7-8 years and if this is not enough explanation how good they are then what else. Every purchase was very easy. They let you for test drive, they let you take car where ever you want to do inspection or any kind of checking. They have reasonable pricing and even cars are sold ?AS IS? and something (by used cars may happen any time) happen they are ready to work out with you. I can say from my experience they never let me down and if time comes again for shopping good used cars Moss Motors will be first place to stop
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Breath of fresh air
I had a good expierince, they were very friendly and nice to me, I was looking for a inexpensive used car and had a hard time finding anything decent in my price range, found several cars at this dealer and made a purchase on one of them, they told me they had just installed new front brakes and rotors and oil change, after I bought the car I took in for my first oil change 4 months later, and my mechanic verified everything they told me about the service they did, a huge value, not out of pocket for me. I have been driving the car for about a year with no issuses, I recommend this dealer.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
ALTIMA
Nice people to do business with and very reasonable prices, No complaints very happy with my new altima.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
pontiac g6
found the car i wanted. found things wrong with it and the guy acted like he had not a clue what i was talking about. yet he said he drove this particular car a lot. a nail was holding the radiator into place. rear view mirror was not original mirror. pass. side back wheele fender was all beat to heck. no spare tire. all tires were miss matched one of the tires was even smaller then the rest. i thought bringing these things up would help my chances of getting a cheap car. nope he still wouldn't go down on the price. as were talking a lady walks into test drive a car and he had to jump the car. it was summer time. i wouldn't buy a car from them again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jose"frank"
I bought a used biuck rendevius at this dealer its working very well every question i have they answer very nice and they are very nice people.if you looking for Any used or new car I recommend this dealer cam and visit Moss motors in Des Moines IA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not truthful
I bought a vehicle that I thought was a good buy. Price was right about market value and vehicle was in good shape at first view. I test drove the car and it seemed fine. I asked if the vehicle had been in any accidents and was told no. I later found out 2 years down the road when I went to trade in this car for a new model the car I purchased from Moss Motors had been in major front end collision deploying the air bags and bending the frame. This dropped the value of the car by 30%. This information was found in a basic auto check report by the dealership that Moss Motors could easily and more than likely had in their possession. Shame on me for not checking the report and even more shame on them for selling a car at full market value that was in a serious accident and not informing me the buyer. This does not make me believe this is an honest business. Basically if you do go here for a car to purchase do an independent review on the car and don't trust the two brothers selling the cars.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase