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Gateway Kia of Quakertown

(327 reviews)

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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Great Service!

Gateway KIA always provides excellent service. The facility is clean and has a comfortable waiting area. The representatives are always courteous & helpful. Don Leis is very professional & knowledgeable. I am always pleased and leave with confidence in the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Oil change

The staff was very friendly. It was very easy to get an appointment and it was done quickly. They went above and beyond with their work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New car purchasing made EASY !!!!!

My daughter has her 2009 Kia Optima serviced at Gateway Kia of Quakertown. She is impressed with this dealership, and convinced me to drive 45 miles to obtain a fair market value for my trade-in, and choose from their vast inventory of new 2016 Kia Optima's. It was a wise decision. !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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At Gateway Kia, Customer Satisfaction Is A Priority !!!!!!!

Mark Cole worked diligently to provide me with the exact 2016 Kia Optima specifications I desired, and helped me obtain a fair market value for my trade-in. My daughter convinced me to shop at Gateway Kia because she is very happy with the service department work on her 2009 Kia Optima. She convinced me it was worth driving 45 miles from Havertown Pa to get top-notch professional service from the Sales Department, at a new car price I would be happy with. She was definitely correct !!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

fast and inexpensive

Good service,friendly people,washed the car but another good service would be to vacum the front floor area..overall a good experience.we will continue to come to Gateway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome

Awesome service department and dealership. Everyone is top notch! Service was provided while waiting for vechile. Service was provided in a very timely and friendly manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Experience...

Awesome experience...loved their entire team...they work with you in a caring manner, they work together, very friendly, professional and great environment. So happy Steve said YES!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love this place

This is my 5th car that my family bought. I love this place, they are not pushy and everyone works as a team. I started buying KIA's from Quakertown in 2006. I made the mistake of buying a car from someone else because they sounded good on the radio boy did I get the shaft. I went back to purchase a car from my son and they treated us good. Jon Taylor, James and the sales team were great. great. Everyone from sales, parts, customer service, and service are willing to help everyone. I recommend this place to everyone. I will not go anywhere else from now on. Thank you Gateway KIA of Quakertown for doing a great yard and keep it up. A loyal customer from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enjoyable buying experience

Jon Taylor is one of the BEST! Listened to my list of want's and needs in a new vehicle. Made suggestions and with a flip of the coin, I was a new owner of a KIA Sorento. Thanks Jon and Quakertown Gateway Kia staff for making my experience fun and hassle free!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good experience

Mark Cole was attentive , personable , and knew a lot about the cars I test drove. He was excellent and made the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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