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Gateway Kia of Quakertown

(329 reviews)

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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Enjoyable buying experience

Jon Taylor is one of the BEST! Listened to my list of want's and needs in a new vehicle. Made suggestions and with a flip of the coin, I was a new owner of a KIA Sorento. Thanks Jon and Quakertown Gateway Kia staff for making my experience fun and hassle free!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good experience

Mark Cole was attentive , personable , and knew a lot about the cars I test drove. He was excellent and made the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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LIKE NEW CAR

SALES PERSONAL WAS PROFESSIONAL AS WELL AS THE MANAGEMENT. ESPEICALLY JON TAYLOR JUSTIN AND TOMMY MADDEN WERE VERY HELPFUL IN SHOWING ME THE FEATURES OF MY NEW VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Salesman Rob Morrell

I was surprised that they were able to match the deal from another store. They brought the color of the car we Thought we wanted, but were Glad to know we could change because they had that other color in stock. Rob and the Service tech drove the new car home for me, couldn't drive 2. If you go to Gateway Quakertown,Pa ask for Rob..... He did a GGGGGreat job. Thanks again Rob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SERVICE

Tommy Madden was so professional and personable. It was an absolute pleasure. The other guys that helped out were also just as great. I will recommend everyone to Gateway KIA in Quakertown. Thank you so much guys for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleasant place tobuy a car

My wife and I were very pleased with John Taylor and Jim on the handling of my last purchase. We purchased a Sportage and realized we really wanted a larger car and they helped us get into that vehicle with out any hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

New Car - Long Time Coming

With my 07 optima topping 125K, I knew it was time to start looking for a new car. I was a little hesitant because I have a daughter in college and a new car payment made me nervous. When I found out I was actually going to save money on my auto insurance if I added a 2016 KIA Sportage, I decided to see if there was anything I can get into at an affordable monthly payment. I dealt with Dawn on the phone who was a delight and never pushy. When I got to the dealership she introduced me to Jonathan Taylor who was one of the nicest salesman I have ever dealt with at a car dealership. Very down to earth and took a genuine interest in what I was hoping to drive away in. He worked really hard to get me in a car at a monthly payment I could afford (college tuition and all)! I am now the proud owner of a 2016 KIA Sportage and I love it! I would recommend this dealership to anyone looking for a great car at a great price where you also work with sales people who are not pushy or aggressive. Thank you Jon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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An outstanding car buying/leasing Experience

My wife and I dealt with John Taylor to lease a new Kia Sorrento. John was extremely professional throughout. We both believe that this was the best car buying experience we have ever had. We had come to Gateway Kia with a price in mind that we wanted to spend, and John kept us within those limits. No pressure. John deserves recognition for his outstanding service and professionalism! I would also like to note that Laura Nixon referred us to Gateway Kia. We had our 5 year old daughter with us that day and she made my daughter VERY happy with a delivery of cookies and refreshments! I will definitely recommend Gateway Kia of Quakertown to my friends and family! -Ray

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best Experience in Car Shopping

You don't have to hate car shopping any longer. My salesperson, Jon Taylor, listened to me, a senior woman!! I bought a Kia Soul and am happy with my no pressure, all positive attitude experience. Find your way to Gateway Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Above and Beyond

Hi Jim I worked with Jonathan Taylor. I was impressed with his experience and felt like he went above and beyond to make sure I was satisfied. I will recommend your dealership and Jonathan to my clients. Thanks Much Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.