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Gateway Kia of Quakertown

(329 reviews)

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gateway Kia of Quakertown from DealerRater.

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No Pressure, High Quality Buying Experience

Robert provided an excellent car shopping experience. He asked what type of vehicle we were looking for and then gave us a lot of options. After looking at the 2015, he also showed us some Red Tag models. One was exactly what we were looking for and we feel we got a very good deal on it. The warranty and free year's service along with free loaner sealed the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a new Kia

This is not your fathers car dealership. Walked in everyone was very friendly, the dealership was very clean. Mark my salesman was outstanding he listened to what I wanted as well as my budget. He knew I was on a very tight time frame, and he did his best to see that it was met. Jim the sales manager was also outstanding there was no pressure to buy, he went above and beyond of what he needed to do. I can now say I am part of the Kia family. Thank you all for all you have done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

Wonderful experience, would purchase there again. No complaints, I love my car. Do wish they would have had a black sportage in all wheel drive. I had to get a color I didn't originally want. It is growing on me though

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Our car buying experience at Gateway Kia

This was the first car buying experience for us where there was no stress involved. Our salesman, Tom Madden, was very friendly and easy to relate to. Not pushy like many other car salesmen. He carefully went over the functions of the vehicle we were interested in and then let us take the car for a test drive. While in the showroom, they offered us cookies and something to drink. One salesman was even singing to the music. They were a very happy group. We would recommend Gateway Kia to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

My husband and and I came in to purchase a new Kia Sorento. Tommy Madden was our salesman. It was the best experience we have ever had in purchasing a vehicle. Tommy is an amazing salesman and was wonderful to work with. Tommy made every aspect of the experience very easy and also completely entertained our son as well. We would definitely recommend Tommy and Gateway Kia. Tommy is a tremendous asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Couldn't be better!

My experience with this dealer could not have been better the customer service was polite rather than pushy and I got a great deal! I highly reccommend this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gateway to Perfection

We truly had a wonderful experience with knowledgeable, honest, friendly staff! We appreciated the stress free environment and absolutely love our very first Kia Sportage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Any new Kia for the Seville family

Since 2011 my wife and I have purchased 5 new Kia's from your dealership. The latest purchase was on September 4th when we purchased a 2015 pearl white Kia Optima. Your sales people are #1 and we plan to buy all our new cars from Gateway Kia of Quakertown. We also get all of our service done at your service center. Your service center personnel and sales personnel are #1 to our family. Keep up the great work and we will continue buying and servicing our vehicle with your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Tried other dealers

Treated you as a friend trying to help your family find the best car for you. After a weeks worth of research and working with several other Kia dealers, Gateway gave me the best deal for my family. B. Martin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cindy Lastella

It was great doing business with Vince .friendly, not pushy, very helpful and honest. Love the kia soul! Thanks Vince it was a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.