Reviews
The customer service is always excellent.
The customer service is always excellent. They are very easy to work with and willing to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All of us at BMW of Toledo are happy to see this wonderful feedback! Thank you, Don!
We are from South Carolina and our run flat rear tire
We are from South Carolina and our run flat rear tire failed on the Ohio Turnpike. We were in a panic as we were heading to our Grandson’s college football game on Saturday in East Lansing Michigan. We called the dealer and the team sprung into action. They were waiting for us when we arrived in the Tow truck. Even though it was just before closing time on a Friday, they had our tire switched and our SUV ready in 45 minutes. What great service and an awesome team. Every team member came and talked to us in the waiting area making sure we were OK. That included the parts department, service manager and office staff. Buy your BMW from this crew!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin, we're so glad our team at BMW of Toledo could assist you during your trip and get you back on the road quickly! Thank you for sharing your experience with us. Safe travels to East Lansing, and we hope you enjoyed the game!
Tyrone was my service technician and he did a wonderful
Tyrone was my service technician and he did a wonderful job helping me get my car fixed and back on the road
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we're delighted to hear that Tyrone provided excellent service at BMW of Toledo and got you back on the road smoothly. Thanks for sharing your experience!
The staff treats me exceptionally and their service
The staff treats me exceptionally and their service (sales, mechanics, communication) is excellent! I would highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, thank you for the glowing recommendation! We're delighted to hear that our team at BMW of Toledo provided exceptional service across the board. We look forward to seeing you again soon!
I am so pleased with how Jim and his crew were so
I am so pleased with how Jim and his crew were so accommodating when my car needed it's oil service done. Jim explained all that the service tech was going to do and also informed me of other preventative maintenance that could be done if I so chose to include while my car was there. I appreciated the valet service and the video the technician made of everything he did. Thank you for everything!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nikki, we're delighted to hear that Jim and the team at BMW of Toledo provided such a thorough and accommodating service experience. Thanks for sharing your positive feedback!
Efficient honest professional Would liked to have had
Efficient honest professional Would liked to have had the convertible lift mechanism repaired Just not for $6000.00
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that our team at BMW of Toledo provided efficient and professional service. We understand the concern about repair costs and appreciate your understanding.
The service is always excellent.
The service is always excellent. Jim handles my sevice needs with the utmost professionalism. Love this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're delighted to hear that Jim and our team at BMW of Toledo continue to provide excellent service. We appreciate your loyalty and look forward to serving you again!
Brennan you are a genius I love you so much Thanks for
Brennan you are a genius I love you so much Thanks for everything love Yonnis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words for Brennan and will pass them along to him! Thank you for choosing BMW of Toledo as your go-to dealership, Yonnis!
Yark BMW service is awesome.
Yark BMW service is awesome. I have purchased three new cars from Yark, and their service dept is a strong reason for doing so.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that our service department at BMW of Toledo has been a key factor in your continued loyalty. Thank you for choosing us and sharing your positive experience!
Outstanding Customer Service!
Outstanding Customer Service! Glen was amazing and we would buy a car from him again. Highly recommend this Dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mandy, thank you for the high praise! We're delighted to hear Glen provided outstanding service at BMW of Toledo. Enjoy your new car and we look forward to seeing you again!