Reviews
Good customer service, with a smile; excellent car wash
Good customer service, with a smile; excellent car wash and snacks. You guys rock BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving BMW of Eugene a five-star review! Service with a smile is what we strive for. See you on the road!
Amazing customer service was outstanding and so friendly
Amazing customer service was outstanding and so friendly drop off my truck and it was fixed in a timely manner keep up the outstanding service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had an amazing experience with our team at BMW of Eugene! Thank you for your kind words, and we're glad we could get your truck fixed promptly. We look forward to serving you again in the future!
Ashley was great and took very good care of getting my
Ashley was great and took very good care of getting my Sons BMW all fixed up. Thank you Eugene BMW and Ashley for making his first service appointment great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ashley provided excellent service for your son's BMW at BMW of Eugene. Thank you for trusting us with his first service appointment, and we're here whenever you need us!
Ashley was ver nice, but professional.
Ashley was ver nice, but professional. She explain everything that needed to be done correctly. She was polite, and friendly .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ashley provided such a professional and friendly experience at BMW of Eugene. Thank you for sharing your positive feedback!
Everyone is always super friendly here and they’ve taken
Everyone is always super friendly here and they’ve taken great care of my cars over the years. I have tried taking my car elsewhere in the past and that was a big mistake that I won’t repeat. Thanks BMW!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at BMW of Eugene has consistently provided you with excellent service over the years. Thank you for your trust and loyalty, and we're always here whenever you need us!
Check in was easy and waiting area comfortable.
Check in was easy and waiting area comfortable. Friendly and caring customer service. Work was completed in a timely manner and my BMW was returned to me in even better condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with BMW of Eugene! We're delighted to hear that our team provided friendly and efficient service, ensuring your visit was comfortable. We look forward to serving you again in the future!
I always know my vehicle is in good hands with them.
I always know my vehicle is in good hands with them. On the very rare occasion something is not to my satisfaction, Mike, Jake and Jacob do everything they can to fix the wrong and then more. I will continue to bring my vehicle to them even though they are far from me. You don’t experience this kind of customer care at your ordinary dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mike, Jake, and Jacob have been taking such great care of you at BMW of Eugene. Your trust in us means a lot, especially given the distance! Safe travels until your next visit!
Ashley is always accommodating, the services are always
Ashley is always accommodating, the services are always performed as requested and needed. We will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick, we're delighted to hear that Ashley and the team at BMW of Eugene have consistently met your expectations. We look forward to welcoming you back for future visits!
Great experience from beginning to end!
Great experience from beginning to end! I especially love the communication updates on the status of my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a great experience with us at BMW of Eugene! Keeping our customers informed is important to us. Thanks for sharing your feedback!
Great service!
Great service!! Appreciate the time they take in cleaning up my car. It was DIRTY and now looks like new again!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at BMW of Eugene could make your car look like new again! Thank you for the kind words and for choosing us for your service needs.