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Mullinax Ford of Olympia

(758 reviews)
Visit Mullinax Ford of Olympia
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (866) 969-1221 (866) 969-1221
Used (866) 974-9438 (866) 974-9438
Service (866) 979-3061 (866) 979-3061

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very easy and comfortable experience overall. Our...

Very easy and comfortable experience overall. Our salesman was Gordon. He was down to earth and sincere. He helped us find exactly what we’re looking for which was an F150.. The test drive was a real test drive, and they actually encouraged us to drive on the highway. I’ve had other dealers who just let me drive a car around the block! Between Gordon and the finance gal (Diane) both worked to make our dream a reality. I would definitely buy again from Mulinax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Appreciate the no pressure buying environment. Pleasant...

Appreciate the no pressure buying environment. Pleasant compared to other dealers who use the usual sales tricks. Steve, Dan, and David very helpful and professional. Car delivery prep very thorough. Will come back and strongly recommend to others. Daniel Good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recommend Mullenex to all my friends

My experience was incredible. We were in and out in no time. My sales lady Naomi was great. Our finance person was absolutely great. Her name is Diane. I was driving my new F-150 truck home in a very short amount of time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience friendly sales and finance people. Very...

Great experience friendly sales and finance people. Very happy with service e we received, including my dog.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

When I first contacted Mullinax Ford back in July, Ben...

When I first contacted Mullinax Ford back in July, Ben reached out to me to make sure everything I ordered was correct. After my truck came in, he waited on me hand and foot to make sure everything went smooth. I would highly recommend Mullinax Ford of Olympia to anyone who is looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sammy -- thank you for taking the time to leave such a great review and star rating! It's great to hear that Ben took such good care of you and your new truck! We look forward to working with you again in the future!

Was a good experience with friendly no pressure sales...

Was a good experience with friendly no pressure sales team that gave me a good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dmilani, thank you for your kind words and congratulations on your new vehicle!

Surpassed all my expectations! Brian Casper was so...

Surpassed all my expectations! Brian Casper was so pleasant to work with, very cordial and professional. He was so patient while helping us in understanding all the bells and whistles on our new vehicle. Bobb-I, in finance was awesome at preparing all necessary paperwork and helping us to determine what other options we may want added to protect our investment. Appreciated the fact that there was no pressure selling! I will definitely continue to work with this dealership for any future purchases and recommend them highly to anyone looking to purchase a new vehicle. Thank you Brian & Bobb-I!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brendag, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We'll pass your kind words along to Brian and Bobb-I!

Staff was friendly and respected my needs and budget. I...

Staff was friendly and respected my needs and budget. I felt very comfortable .Diane and Chad were excellent on personal and professional levels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tomthegreat, thank you for your kind words and congratulations on your new vehicle!

Happy Bronco owner

I had a great experience! I ordered a Bronco thinking it was going to be a year or more to get but I was one of the lucky ones and got mine built sooner. I have read about dealers marking the Broncos up over MSRP for people who ordered them but Mullenix did not thankfully. Everything went smoothly with my trade in and purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wld Pny, your comments keep us motivated and working hard for all our guests! We hope you enjoy driving your new Ford Bronco!

Great experience with Chad very thoughtful and honest,...

Great experience with Chad very thoughtful and honest, amazing service , very helpful and upfront with everything. He delivered excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Good experience 👏👏👍