Reviews
Great Experience
Great plaxe to shop for and service your car. If you are looking for a car take the time to stop by. You will have the absolute best shopping and buyin experience ever!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 Star review! We are so glad that you enjoyed your experience? with our Service Department as well as our Sales Department. We appreciate your feedback on your visit and we look forward to doing business with you again soon! -Your BMW of West Houston team
BMW repair
Very clean facility curtious staff accurate repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hind, Thank you for your feedback on your experience with? our Service Department. We appreciate your comments on our staff and we look forward to doing business with you again soon! -Your BMW of West Houston team
BMW West Service
The Service took the estimated time as has been the case with previous visits. Dealer has been very consistent over 3 years of servicing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tim, We sincerely appreciate you taking the time to comment on the excellent service that was provided to you by our staff. We are so glad that you enjoyed your experience and we look forward to doing business with you again soon! -Your BMW of West Houston team
Repair Service
Excellent service, repairs were identified and corrected quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, Thank you so much for taking time out of your day to comment on our excellent service! We appreciate your feedback and hope you have a wonderful day! -Your BMW of West Houston team
Service
Satisfied with the service,especially Tom Pham.The service department is top of the line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, We sincerely appreciate you taking time out of your day to tell us about the 5 Star service you received from Tom. Thank you for the excellent review and we look forward to doing business with you again soon! -Your BMW of West Houston team
Great service!
Great service and timely! John was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theresa, We are so glad that John provided you with great and timely service! We sincerely? appreciate the 5 Star review and your feedback and we look forward to your next visit! -Your BMW of West Houston team
Z4 2011
The service was quick. John took great care of our car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Shaun, Thank you for your feedback on the 5 Star service that John provided to you. We sincerely appreciate you commenting on our quick service and we look forward to doing business? with you again soon! -Your BMW of West Houston team
Scheduled service
Great service! This is a clean, quick and personal experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Loeida, Thank you for the 5 Star review! We sincerely appreciate you taking time out of your day to comment on the great service you received and the experience we provided you. We hope you have a wonderful day and we look forward to your next visit! -Your BMW of West Houston team
SERVICE
I went to this dealership advantage BMW ON KATY I10 FREEWAY TO GET MY SEVIVE ON MY 650 M CLASS. I met Gabe. first the service area was so clean you could eat off the floor. Seriously this was the cleanest service area I ever seen. you got to go and see this amazing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Charles, Thank you for the great review! We are so glad that you enjoyed your visit and chose us for your vehicle needs. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your BMW of West Houston team
Great service
They provide great service, on time and best customer service. Everybody is very friendly I recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Olivia, We appreciate you taking time out of your day to review BMW of West Houston and tell us about the quick and efficient service you received during your visit. We are so glad you chose us for your vehicle needs and we look forward to doing business with you again soon! -Your BMW of West Houston team