Reviews
BMW M4 service
Professional courteous services . Provided shuttle to work, notified me promptly once service was done.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Syed, We sincerely appreciate? you taking time out of your day to review us! Thank you for the excellent review and for commenting on the quick and efficient service we provided to you. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your BMW of West Houston team
Service at Momentum BMW of Katy
I always have Gabe as my Service Advisor. He is so helpful and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stefanie, We sincerely appreciate? you taking time out of your day to review us! Thank you for your feedback on the service that Gabe provided to you and we look forward to doing business with you again soon! -Your BMW of West Houston team
Recent Service
Had Connected Drive disconnected. Service took half the time I expected and service rep (Tom) was outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, Thank you for the 5 Star review! We are so glad that you enjoyed your experience and that Tom provided you with excellent service. We appreciate your feedback and we look forward to doing business with you again soon! -Your BMW of West Houston team
Exceptional Service Equal to Exceptional Facility
BMW of West Houston's facilities and service enhances why I continue buying BMW!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Arnold, We sincerely appreciate your feedback on the 5 Star service that we provided to you! We are so glad that you enjoyed your visit and we hope you have? a wonderful day! -Your BMW of West Houston team
Service For Interim Oil Change
Also changed the Coolant Fluid at my request. BMW was ready for me when I arrived at my designated appointment time and completed work in about five hours. Excellent Service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi William, We sincerely appreciate you taking time out of your day to review us! We are so glad that you enjoyed working with our Service Department and we look forward to doing business with you again soon! -Your BMW of West Houston team
Nice...
Overall good experienceto get all the issues resokved
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matt, We are so glad that you enjoyed your experience with? us! Thank you for your feedback on the 5 Star service you received and we look forward to doing business with you again soon! -Your BMW of West Houston team
BMW West Houston
Very clean facilities and complementary beverages and snacks. My service Juan M was very professional and delivered my BMW back to me on time as promised and washed. Very professional Service Department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so glad that you enjoyed your visit with Juan! We sincerely appreciate you taking time out of your day to review us and let us know about your service experience. We look forward to doing business with you again soon and hope you have a wonderful day?! -Your BMW of West Houston team
Order the copy of remote
Very professional, didn't let me wait long time for the device.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, WE sincerely appreciate you choosing us for your? vehicle part needs. We are so glad that we were able to get you the remote copy quickly and efficiently and we hope you have a wonderful day! -Your BMW of West Houston team
President, Oil & Gas Group, MasTec, Inc.
Minh Nguyen was professional, listened to what I wanted, found the car quickly, cut a most equitable deal and worked patiently with our Company finance reps to complete the transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brent, Thank you for the great review! We appreciate you choosing us for your vehicle purchasing needs and we are so glad that Minh was able to help you find the perfect vehicle to fit your needs. We look forward to doing business with you again soon and hope you love your new car! -Your BMW of West Houston team
BMW West Houston
Contact Vinny from BMW West Houston... very friendly, made the process of buying a car extremely easy. I was in and out within 2 hours
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Juvefan, This is the type of experience we love hearing about! Thank you for your kind words about Vinny and for choosing us for your vehicle purchasing needs. We look forward to doing business with you again soon and hope you have a wonderful day! -Your BMW of West Houston team