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Ultimate Image Auto, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Misleading

I truly enjoyed working and talking with the employees at Ultimate Image but when it came to the final purchase of the vehicle I wanted was very disappointed. I felt as though I was not allowed to have what I want but only what they wanted me to have and they blamed it on the bank. My thing is if you can finance one vehicle for a certain amount of time at a certain payment you should be able to finance the one I want for the same amount of time. They bill themselves as the "people dealership" but this is only if you fit into what they want you to. If I am paying MY MONEY for something I want what I want not what you want me to have. You only do children that way.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.

Amazing

This was my first time purchasing a car and it was very interesting. I absolutely love my car. Thanks you so much Angelo. You were a big help :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience!!!!!!!!!!!!!!!!!!!!!!!!!!

My experience with Ultimage Image Auto, was Excellent!!!!!! My salesman was very dedicating to ensuring that I was happy. He is truely an asset to the dealership. Thanks again ANGELO.......Job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service..... awesome experience

My day at ultimate image auto was the best car shopping experience I have ever experienced. I was not expecting to drive off the lot with with a vehicle.I encountered this young handsome man who just rocked my world. Not only did he get me into a sexier new ride but he made me feel like I was the only customer on that car lot and he gave me the upmost respect and was the best confidence booster ever......hands down to Harold Meeks#theman:))))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent

This was my first time purchasing a car but it was a great Mr.Brooks is a great saleman. I would recommend that anyone go to get a car from ultimate image

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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VERY SATISFIED!!!!!!

I am very happy and grateful! At first, it seemed like no one wanted to help me until I had gone inside an introduce myself as a customer! Then a nice gentleman by the name of Jermaine came out and help me with all my questions and concerns. He was very nice with a great sense of humor!!! If you are looking for a car dealership that is willing to go out their way to help you in anyway possible, Ultimate Image is the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing!!!

This was my first time financing a new used car and I must say it really wasn't that difficult. Barrett was awesome and so was everyone else including Josh who has fixed any issues I have had. I will continue to do business with them and highly recommend Ultimate Image to anyone looking for an amazing car and buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

I was very satisfied with Ultimate Image customer service. I would recommend this dealership to anyone.If you need a vehicle go see Jermaine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Super Salesman

My experience with Ultimate Image Auto was about the best I ever had with a car dealership. Josh Scarbury was my salesman who demonstrated nothing but professionalism from start to finish. His customer service skills were beyond reproach. The buying process was smooth and hassel free. I needed just a few minor repairs after the initial puchase and never had any issues scheduling an appointment with the dealership. I've been nothing but satisfied with my vehicle. Josh went the extra mile and that was greatly appreciated. Thanks Josh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall, Excellent

My experience with Ultimate Image Auto was excellent. Sales Associate, Jermaine Brooks treated me very professional. He assisted me in finding exactly what I was looking for. I enjoyed the entire team and will recommend my family and friends to your dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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