Cherokee Auto Sales

AWESOME.. !! JESSICA WAS FANTASTIC THANK YOU SO MUCH.

Shannon was great and very helpful. Thank you much

Very pleased with the service of Brandon as well as Jamie. Will most likely buy again.

Great customer service from when i walked in the door. Brandon was great and answered all my questions. This was great for a first time car buyer.

Worked with us, gave lots of good advise ! Best dealership experience Iv had. Very nice people.

Shannon was a personable guy, enough to where i will refer anybody to him!

GREAT CUSTOMER SERVICE EASY TO WORK WITH THANKS FOR EVERYTHING

SHANNON WAS FANTASTIC AND SUPER PATIENT. HE IS VERY HIGHLY RECOMMENDED

Shannon was a great helper and good customer service.

i must say the hundreds of 4/5 star reviews are what prompted me to visit this dealership. I'm still a little baffled where these reviews come from because while I did not end up purchasing a vehicle I thought the customer service was severely lacking. I went in to test drive and IS250 that looked great online but was a horrendous mess in person. The sales person who was a very petite lady looked at us like we were lost when we walked into the building which I supposed was undergoing construction since it had tarp everywhere and was sectioned off. I told her what I was interested in and she took my license and gave me the keys for a test drive. The moment I got into the car I knew I wasn't interested, but got back to the dealership and wasn't asked one question regarding our interest in the car. I handed her the keys and we left...I mean really? Poor customer service or lack thereof rather. I wouldn't recommend and I won't be back if looking for a car in the future.