Reviews
Write a reviewBest used car service yet!
They were exceptional in providing quality service. Any problems I had they resolved in a timely manner and exceeded expectations. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am glad you were pleased with our service, and I am glad we were able to help you with the minor issues. Please let us know if we can do anything else for you in the future. Thanks, Nate
Perfect, smooth all the way though
I was very reluctant to buy an electric car from a non-dealer. I was concerned that if something went wrong, could and would these people take care of it. The car I bought was the deluxe model and $2000 less that the offers at the dealership for the basic model. I was preparing myself by thinking that if this car needs $2000 worth of repairs then I would still be ok. I waited a couple of months to do this review. I was going to wait until their 3 month warranty ran out ... but everything has been perfect. From the first visit, though the financing and until now.... perfect. Steve Feutz
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, Thank you very much for the good words. All of the Autosource staff practice honesty and integrity. We stand behind our vehicles, and are able to do so due to our stringent inspection policy prior to the sale. I am glad that your purchase has been issue free. Please share our web site with others. We hope that you think of us again on your next purchase. Enjoy NEVER putting gas in your Leaf! Thanks, Peter
Repeat Customer
2nd time utilizing Auto Source for my used car needs. Great selection. Fair pricing. Fair Trade-in value. Great staff to assist in the entire process. Beats the "big lots" hands down.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Thomas for being a loyal customer! It was a pleasure working with you again. Enjoy the Q7 TDi!!
autosource review
easy to work with , honest, kept me informed, helpful. I purchase a car from 1500 miles away and they were awesome thanks for a great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kristi, Thank you for the feedback and sharing your experience with us. I am glad you got the Touareg TDI and we were able to get it shipped to you in Utah so reasonably. They are great vehicles, and I am sure you will love it. Let me know the next time you are looking for a vehicle and I will gladly work with you again. Thanks, Nate
No pressure sale
I got Lucky, finding the car I was looking for. Little did I know, I was also Lucky, the car was at Autosource! We live in Florida. My wife and I visited their dealership, in Milwaukee, to inspect the car we wanted. Nathan was waiting for us. Nathan, had us inspect the vehicle. Asked us if we had any questions and, gave us the key to the car and, basically said, see you when you get back! No pressure. Pleasant staff. Originally, I didn't care for the "no haggle price" but, after a little research, they were spot on. Nathan even got us a better price, (I shopped around) on having our car transported back to Florida. Our experience was excellent with, Nathan and, Autosource! I Highly Recommend Autosource!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lou, It was very nice working with you and your wife on the Mustang convertible. It is a one of a kind car with the low miles it had. I am glad you were able to shop around and still find us to be the most competitive pricing on the net based on the miles and options the car had. I am very happy we found the deal on shipping for you also considering the time of year. Thank you for sharing your experience, and please keep us in mind the next time you are car shopping. Thanks, Nate
First Time Audi Owner
Steve did a great job. He was friendly, prompt with follow up, and fair. Its a busy dealership, he took the time to help me program my phone to the car and made sure I was satisfied with my purchase. I will be a customer again in the future, Ric Brown
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business Mr Brown. It was a pleasure working with you and your wife. I look forward to assisting you in the future! Enjoy the Audi!!!
Great experience
Benson and Rory went out of there way to make this sale as smooth as possible. I would highly recommend working with these gentlemen. They really have the best TDI selection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, We found the TDIs to be a great value for the money and Rory hand selects all the vehicles we have for sale. Benson and Rory are great to work with. Thank you for sharing your experience. Nate
Outstanding car shopping & buying experience
We first spoke with Nate after seeing one of their vehicles during our online search and told him what we were looking for and what price range. He was very informative and we decided to head to the dealership to see and drive a few vehicles. We took several different makes and models for a drive and so we were able to really narrow down our selection to exactly the car we wanted in the end. Ed then worked to secure the best financing by comparing several sources for the best deal. We signed the papers and I'm now driving a 2017 Audi A4 and could not be more pleased. It was a great car buying experience and we'll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg, Thank you for the feedback. I am glad you and your wife are happy with the purchase and with your experience working with us. I think the A4 will be a perfect fit for what you were looking for. I look forward to working with you again when you are ready to get your wife a new car. Thanks, Nate
Professional, courteous, no price haggling.
I live in Holland, MI. I had a ‘14Passat (122K miles) TDI SEL that was totaled in an accident. (The car had not yet been modified for any of the VW emissions scandal) I LOVED that car that I wanted another one. In my search Autosource was the only dealership that had what I wanted. I spoke with Nate (sales) and Ed (financing) on the phone a few times about what I wanted. The online reviews were positive. I took a leap of faith and took the ferry across Lake Michigan from Muskegon to Milwaukee. (I mean seriously, if I didn’t feel comfortable about the vehicle I’m renting a car and driving back to Holland or staying overnight and taking the ferry across the next day!) That being said, there was no pressure to purchase the vehicle. The ferry ride was 2.5 hours and when I arrived they picked me up and in the car I wanted. I took it for a test drive back to the dealership. I looked at a few other cars and decided the ’15 Passat TDI SEL was what I wanted. Off for another test drive to downtown Milwaukee and back. The car seemed solid. My biggest questions were mileage and perforce of the car post the VW emissions modifications. Nate ensured me that from his experience there was little to no difference in either. (I asked the question about 8-10 times. He was more than patient with me) The car had a small scratch on the rear bumper. Nate took $300 off the cost of the vehicle because that was the estimated cost to repaint the scratch. Ed was just as courteous and listened to my needs about what kind of coverage and protection I wanted. Overall it was a great experience and I highly recommend Autosource to anyone in the Midwest if they have a vehicle you are interested in. Thanks Nate and Ed for a positive experience. Don Kent Holland, MI
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don, Thank you for your purchase and having faith in us. We always do our best to make your experience as simple as possible. I am glad you are happy with the Passat TDI you purchased, and I appreciate you sharing your experience. Please let me know if I can help you with anything else in the future. Thanks, Nate
I bought a SUV from them
I bought a SUV from them and I was extremely satisfied with my purchase and the buying process. I highly recommend this dealership. They got me a good rate and helped with repairs. They are so nice, they lent me a car while mine was being worked on. They are also extremely fast and very kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alicia, Thank you for sharing your experience. We do our best to help you with everything on your purchase from finding the right vehicle to financing. I am glad you enjoyed working with us and we hope to work with you again in the future. Thanks, Nate