Reviews
Exceptional service ~ Highly recommend knauz and their
Exceptional service ~ Highly recommend knauz and their team. I recently bought a 2025 E350 4matic Mercedes and from the start the whole experience was seamless. I worked with Peter and Ryan and they made my buying experience one of the easiest by far. Peter was super helpful with showing me all the features and how to operate my new car. I'm not very tech savvy and after Peters instructions, I felt very comfortable with how to navigate all of the (new to me) features. Thank you so much for all your help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a 2025 GLC 350e.
I recently bought a 2025 GLC 350e. My buying experience was exceptional. I worked with Ryan Herbig and Peter Polanski. They were fantastic! Both were very professional and helpful. I would highly reccomend them to anyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knauz was very easy to work with and was up front and
Knauz was very easy to work with and was up front and honest I am very happy with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service overall; staff were friendly,
Exceptional service overall; staff were friendly, transparent, and efficient. Peter did an excellent job and promptly addressed all my questions. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peter, was great to work with, he found the car we were
Peter, was great to work with, he found the car we were looking for and also was able to make the deal work where we were comfortable with the price. Peter was like buying a car from a friend, A+++ experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a real pleasure working with Sam Picchietti.
It was a real pleasure working with Sam Picchietti. His no pressure approach and knowledge of the product he is selling is second to none.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worked with Matt Pudlo, agreed on purchase price, and the
Worked with Matt Pudlo, agreed on purchase price, and the car was placed on hold for me. Matt was very knowledgeable, courteous, and professional, though he was not always responsive returning texts and calls. 4 days after our agreement I hear that the car was sold to someone else, and that someone else was the son of a friend of the owner of the dealership. I assumed this was a temporary mixup as any reputable dealer would not do such a thing. But I assumed wrong. Instead of honoring a commitment that was already made with me, the owner decided he didn't care and sold the car to his friend. This is just very bad, bad business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I recently bought a 2013 E 550 Mercedes.
I recently bought a 2013 E 550 Mercedes. The car itself is perfect. Did a nationwide search for this particular vehicle for the last full year and this was the best specimen to be found on the planet. Once I found the car I then made contact with Knauz. continental autos. This is where I met my new friend Peter. Peter went above and beyond for me. He sent me photos of the car and answered all and any questions I had from beginning to end. I live in Pennsylvania and they are in Illinois. Peter made me feel very confident and comfortable doing this. He answered texts after hours several different times. I cannot express how smoothly this went and when I received the card it was the cleanest I've ever seen. I want to thank everyone at Knauz Continental Autos, especially Peter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fabulous service in an incredible setting!
Fabulous service in an incredible setting! The team (Ryan, Peter, Ben, Vijay) made me feel at ease and welcomed at all times. Their communication was spot on with me when it came to contacting me via email, text and or phone. They all were pleasant, professional and extremely personable. Ryan Herbig made me feel comfortable within moments. Ryan is easy to talk to, straightforward and listens to what you want without the big sales pressure. His industry knowledge and experience is impressive. I worked with my last car person for 30 years and now look forward to working with Ryan! Peter Polanski's eye and ear for detail with paperwork and car knowledge is incredible. Peter was professional, pleasant and efficient as can be. When I picked up my car Peter spent as much time as I needed to walk through my car's functions while promoting me to call him any time with any question(s). Ben de Garcia was extremely helpful to say the least in readying my car for me. He greeted us with a big smile and said to be sure to call him with any questions, any time! Vijay Zaveri was very pleasant and efficient with the finance time. He made it as easy as financing can be. I am very excited to continue to work with the Knauz family. Thank you for the excellent experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding customer focused service from the service
Outstanding customer focused service from the service area to the sales floor! My experience was excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car