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Knauz Auto Park

(2,093 reviews)
Visit Knauz Auto Park
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Peter and Ryan were a delight!

Peter and Ryan were a delight! From the beginning to the end of the transaction, I was extremely impressed by their professionalism and authenticity! They are really really good at streamlining the process to getting into a car, I could not thank them enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very nice experience buying a car from Peter.

Very nice experience buying a car from Peter. No complaints. Nicer experience than other dealers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All the people that we dealt with were professional, took

All the people that we dealt with were professional, took their time and listened to all of concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there; thank you very much for taking the time to reach out to us. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Jim, Vijay, & Peter! We appreciate your business, as well as your kind words. We're looking forward to your next visit!

The dealership contacted me and followed through on

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Al, thank you very much for leaving this review. We strive to provide great service, so we're thrilled to receive your comments! We appreciate your kind words, as well as your business. We're looking forward to the next opportunity to work with you!

Phenomenal service, courteous and knowledgeable sales

Phenomenal service, courteous and knowledgeable sales people. I worked with Sam Picchitti and would highly recommend him

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Elizabeth, thank you very much for leaving this review. We strive to provide great service, so we're thrilled to hear how much you enjoyed working with Sam! Congratulations on your new BMW! We appreciate your kind words, as well as your recommendation.

I had an amazing experience with Knauz and am so psyched

I had an amazing experience with Knauz and am so psyched to say I am the proud new owner of a Mercedes. Peter was a phenomenal sales rep who walked me through all options to determine which car was the best fit for me. He was extremely patient, showed me and taught me how to use all the different and cool gadgets in the car, and added zero pressure to making a decision. Roxanne is an absolute rock-star and helped make this purchase a reality! I can't say enough great things about my experience at Knauz Mercedes. Thank you Roxanne, Peter and the entire staff!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Debbie, thank you very much for taking the time to share your thoughts with us. We strive to provide great service, so it's wonderful to hear how much you enjoyed working with Peter and Roxanne to purchase and familiarize yourself with your new Mercedes-Benz! We greatly appreciate your business, as well as your feedback. Congratulations on your new MB; we're looking forward to the next opportunity to work with you!

The staff at Knauz Continental Autos was very

The staff at Knauz Continental Autos was very professional and extremely knowledgeable about about the cars they sell. I have been dealing with Knauz for several years. It is always a pleasure to be treated professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Vito, thank you very much for reaching out to us. We strive to provide friendly, knowledgeable service, so we're thrilled to hear how much you've enjoyed working with Mike, Vijay, and Peter over the last few years! Thank you for your business, as well as your kind words. We're looking forward to your next visit!

it was just some presales questions and they were quick

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Phillip, thank you very much for leaving this review. We strive to provide friendly service in a timely manner, so we're thrilled to receive your comments! We appreciate the 5-star rating and we're looking forward to the next opportunity to work with you!

Great experience and a pleasure.

Great experience and a pleasure. Billy Wiegand and Peter Polanski were instrumental in guiding me through both the buying process and tutorial/mechanics of understanding the auto. Both were very professional and very knowledgeable and very polite. Cannot thank you enough! You guys rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you very much for leaving this review. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Billy, Peter, & Vijay! Congratulations on your new Mercedes-Benz! We appreciate your business, as well as your kind words, & we're looking forward to your next visit!

I had the pleasure of working with Paul Kim when

I had the pleasure of working with Paul Kim when purchasing our E Cab. We are in Tennessee and Paul made the purchase effortless !! I would highly recommend Paul if you are buying whether you are 10 miles from the dealership or 1500 miles away, he is the guy. Mark S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mark, thank you very much for reaching out to us. We strive to provide friendly, knowledgeable service no matter where, so it's wonderful to hear how much you enjoyed working with Paul! Thank you for your recommendation & congratulations on your new E-Class! We greatly appreciate your business.