Knauz Auto Park

It was my first time getting a BMW. George and Luke Wojtas at Knauz Auto were very patient and helped me learn a lot about the car I was interested in, did an excellent job explaining all the great features in my new car, I am very happy with my new car and had a wonderful experience buying a car.

I recently stopped by Knauz BMW on a Saturday morning, just to see what they had in their inventory. Seven hours later, I walked out, having bought two -- not one, two -- X3s from Bob Graziano and George Greve. Four years ago, I had similarly stopped by on a Saturday morning just to "window shop," had met and befriended Bob Graziano, and had walked out with the keys to two BMW sedans, a Z4 and a 328i. On neither day was I planning to buy a car. I bought all four cars because of Bob and George. From the moment I met them, Bob and George were friends, not salesmen, and we talked as friends, not as salesmen and customer. As I always do with car dealers, I told them that I did not come in to buy a car, I did not need one, and I did not especially want one, but that I am always interested in the perfect car at a good value. When I find those cars, then I am in the market for a car. For the next seven hours, we just had a good time, talking families, friends, life -- and last, cars. When we finally got down to business, Bob and George spent literally hours walking me through every car on the lot that I asked about, from soup to nuts, every detail. Then, we designed cars on the computers, to order new from the factory. Then we test-drove every car I wanted to drive. And throughout, they patiently listened to and answered every single one of the endless questions, never hesitating to enlist the help of the entire dealership if they needed. They made me feel like I was the only customer they had in the dealership that busy Saturday, if not the entire year. I wanted some special features installed on both of the X3s that I bought from Bob and George that day, and I needed them installed "yesterday" because, during that big day, Bob, George and I had planned two surprise parties as well. Suffice it to say, these guys moved mountains to have both X3s ready for me. And two days later, two beautiful BMW X3s, each wrapped in outsized gift bows, were delivered to our house by Bob and George when no one was at home -- one for my unsuspecting wife of 34 years and the other for my stunned but deserving college-graduate daughter, who had just finished her first (and successful) year "out in the real world." And we have all been smiling ever since. I wouldn't buy a car from anyone but Knauz and I wouldn't buy a car from anyone at Knauz but Bob and George. They are the best. They are not salesmen; they are friends. They'd do anything for me and I would do anything for them. And I would trust them with anything. After all, I trusted them with the most important thing in life -- my family. A Friend for Life P.S. A BMW "Genius" named Luke Wojtas also helped me that Saturday at Knauz. He's new to the team, but he was so knowledgeable, professional, and customer-friendly that I went out of my way to tell the management at Knauz that he is one of the most impressive young professionals I have ever met. He's so good that if he called me cold and recommended that I come buy a car that he had, I would probably do it -- even if I didn't need it! This young man is going straight to the top!

My experience at Knauz was great. George Greve was excellent and patient from the time I was just looking and inquiring until I finally purchased.

Matt was easy to deal with via phone, email and text prior to me entering the dealership. Once there I realized the car I agreed to was the wrong style, Matt quickly searched for other vehicles and found another that suited our family's needs. Matt and Jamie were great in negotiating the price of the purchase, trade-in and financing and were very pleasant and courteous throughout the process.

Straight forward and quick buying experience. Beat the price of all other Bmw dealers in the Chicago. Will definitely go back to him for my next car purchase.

George was a pleasure. We worked with him and the sales manager Everyone was upfront and fair Delivery of the vehicle was easy and they even sent someone to our home to help my wife with additional questions she had with the car.

It was my first time getting a BMW. George and the salespeople at Knauz Auto were very patient and helped me learn a lot about the car I was interested in. I am very happy with my new car and the overall experience of buying a car through Knauz was painless.

Dick Bradley and the Knauz Mercedes staff did a great job from beginning of ordering my C300 through the delivery. They worked through a few issues making everything work out smoothly. Great vehicles and great team. Thank you!

My wife and I had a great experience working with Bob. He was able to be flexible with our schedule (we live in the city) and was very helpful in deciding the best pricing/payment options for the particular car we chose. We couldn't have been happier with our car and dealer selection. Everything worked out great and we will definitely be returning down the road!

Other dealers should really pay attention to this amazing Team at Knauz, specially George Greve. That was my second car lease with George. He was direct, gave me his best efforts to make my leasing experience seamless and worked hard to give me the best deal. It was by far the best experience I had in any dealership in the Chicago area.