Skip to main content

Knauz Auto Park

(2,086 reviews)
Visit Knauz Auto Park
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 18 awards
2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 371-3350 (847) 371-3350
Used (847) 371-3360 (847) 371-3360
Service (847) 984-0372 (847) 984-0372

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent customer service

Great experience! Great sales rep Shane and Yale. Really knowledgeable sales team helped me find and acquire a nice 535i !!SUPER EXCITED!! Definitely would recommend this place to all my friends and family! If u haven't been here, u definitely should check it out! Very friendly and inviting place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback Fred! We truly appreciate it, and are pleased to hear that you had a great experience with us! Happy Driving!!

We have purchased 5 BMW's at Knauz

Howard Kraus handle all of the transactions with extraordinary courtesy, knowledge, and patience. We hope to visit him next year for to replace our 5 series. Jeremy and the other service techs. should also make Knauz proud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback Howard! We truly appreciate it, and are pleased to hear that you had a great experience with us!

Very Easy, No Pressure Atmosphere

Overall buying experience stress free and painless! Yale was very easy to work with, no pressure while being very direct throughout the sales process, wish more Sales professionals were like this! After coming in for a test drive, we talked a few days later and was able to negotiate final sales and trade in numbers mainly thru iMessage and emails! Even though I had financing done thru my credit union, Yale did his due dillgence in confirming thru the finance team on my behalf what other options there may be to meet or beat credit union terms. From start to finish, the dealership did not require or request my personal credit information to finalize my deal, they treat their customers with kindness and respect. You are in good hands with Yale and I highly recommend the Knauz dealership for your automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it, and we will be sure to let Yale know about your praise. Thanks again and Happy Driving!

Best Experience

I bought three Mercedes and I just picked up a Range Rover from Ryan Herbig and Peter Polaski from Knauz. You cannot beat their deal and honesty! I drive all the way from Milwaukee and would not go anywhere else!! For my wife’s Mercedes, they drove to Milwaukee for delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback Todd! We truly appreciate it, and are pleased to hear that you had a great experience with us!

Best experience ever

Great staff, no pressure easy to work with and best deal hands down! Staff took time to explain the process and all the cool features of my awesome new car. Definitely will go back for my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback Todd! We truly appreciate it, and are pleased to hear that you had a great experience with us! We will be sure to let Strah and Ryan know about your praise.

Disappointed

Disappointed with service. Went elsewhere to purchase a used BMW. Will not be back. Seems like they only like white people. North location is also old and dated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

"Great Experience"

I would highly recommend Peter Polanski and Knauz! Peter was very patient and extremely helpful during our purchasing process. The whole team at Knauz provides outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback Lucy! We truly appreciate it, and are pleased to hear that you had a great experience with us!

Exceptional "M" Buying Experience

Anyone in the market for an M car should definitely consider connecting with Matt Pudlo at Knauz BMW. Matt is one of the top M client advisors in the country and has a plethora of knowledge when it comes to BMW's sports division. In addition, Matt was highly responsive to all of my questions during the entire 3-4 month M3 ordering process and very transparent on the financial terms. Knauz BMW is a high volume M car dealer and, therefore, gets a higher number of allocations than other BMW dealers. In addition, the trade-in value I got from Knauz was $3-4K more than other area dealers and exceeded cash offers even before factoring in the tax benefit. I will definitely be contacting Matt the next time I'm in the market for a BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!

Great Car Buying Experience @ Karl Knauz BMW

Excellent staff of people working at Karl Knauz Motors. Working with Shane, Scott and Jon made the experience of buying our BMW X5 that much better. Extremely friendly, knowledgeable and professional through the whole car buying experience. Would highly recommend the dealership/auto group to those in the market for buying a luxury car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delayed response, but thank you for leaving such a wonderful rating. We truly appreciate it!

Our first BMW

Dealing with Knauz BMW employees is like dealing with friends. We went in to purchase a Used X5 and drove it home after just a few hours. This is a friendly, no-pressure environment in which to purchase a vehicle. Jon Jakubco was the Genius who assisted us from walk in through explaining every feature of on X5 and answering all questions with his great in-depth knowledge of the BMW vehicles. Everyone we met and all of the staff who assisted us were extremely friendly. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!