Reviews
Very satisfied!
Buying a used car is almost always a gamble for both the buyer and the dealer. In my opinion, this is a pretty trustworthy place, and they've been doing it for 38 years. Longevity for a used car business is commendable. I bought from out of state, unseen, except through a virtual tour through Lance to my satisfaction. First, they drove me to/from Enterprise where I dropped off my one-way rental, and took me to the tag/notary place. After inspecting the truck, everything was as expected other than a pretty good oil spot under the pan. Concerning, of course. Without hesitation, they pulled it to the back, diagnosed the problem quickly, repaired it, and I was able to make the 6 hour return trip trouble free in my new (used) truck. Bottom line: they were honest, fair-priced, friendly, and went out of their way for me. Something might happen to my used truck over time, but it will not be because of them. They impressed me thoroughly! Thanks Lance, Steve, and Doug!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeeps
I love these guys. The only place I would buy a used vehicle from. I purchased over 12 jeeps here over the years. They always took good care of me if I had issues with my vehicle. Highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible Business
After buying the car which only had 27000 miles on in I took to the dealership because I had a service engine light. Doug stated this is normal just drive it around and it will go away. It and up being a bad fuel injector and 8 bad plugs. 2 weeks later the transmission went doug again was no help oh its electrical. Transmission dealer stated it was fired. Doug wouldn't offer one cent to help us out with the bill. Sounds like if your lucky to get a good car everything is great with him. It's been a nightmare and hes no help. Classy Doug
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Never Been Happier
My son purchased a 2003 Ford Escape several years ago and never had any major problems from Doug Bechtel Auto. He recently totaled his Ford in a flood and the first place he decided to go and purchase another vehicle was at this auto dealership He purchased a 2010 Jeep Liberty which runs great this past August. My son stated that his heater did not work yesterday. Bechtel Auto was called and even though the warranty was over, they said they would look at it. We dropped off his vehicle today and they fixed it and did not charge my son anything. I just wanted to let everyone out there that is thinking about buying a used vehicle,this is a great place to go. I also purchased a jeep in the same week that my son bought his jeep. Also loving my jeep. Doug and Lance are great to do business with. They are good honest people and I will continue to do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
EXCELENT CUSTOMER SERVICE
I would defiantly buy from Bechtel Autos again. the staff very friendly and willing to go to the next level of customer service to satisfy the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First experience at Betchel's.
I had just wrecked my Jeep. Was looking for another Jeep. This dealership had plenty to pick from with low mileage and in great condition. The salesmen got my loan approved fast and I was in my new Jeep. Just want to say thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
My family had a great experience purchasing a Chevrolet Suburban from Doug Bechtel Autos. I find buying vehicles to be very stressful, but Lance was so easy to work with, I walked out feeling really good about our purchase. We appreciate their old-fashioned approach to business and their willingness to work with us through a few issues on our side.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy With Our Purchase
My family had a great experience purchasing a Chevrolet Suburban from Doug Bechtel Autos. I find buying vehicles to be very stressful, but Lance was so easy to work with, I walked out feeling really good about our purchase. We appreciate their old-fashioned approach to business and their willingness to work with us through a few issues on our side.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying used car
Super clean car as advertised,smooth financing, limited warranty on car .Lance could not have been more helpful,didn't have time to get car washed gave me coupon for free car wash,,just totally wonderful experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase used car
Absolutely stress free and great deal from Lance . Beautiful clean car super price plus warranty and a free car wash,new inspection and oil change. 5 Star business,need a car call Lance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase