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Toyota of Merrillville

(155 reviews)
Visit Toyota of Merrillville
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (219) 359-4968 (219) 359-4968
Used (219) 359-4967 (219) 359-4967
Service (219) 359-4975 (219) 359-4975

Reviews

(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Merrillville from DealerRater.

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Great personal attention. Friendly. Answered all q

Great dealership. Emailed me to make sure I had all questions answered. Highly recommend this dealership. Great customer service friendly and helpful. I will use them in future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you very much Becky!

Wonderful Service

Amelia Lara is Fantastic! She was very eager to help us with our buying needs. She was very kind, very considerate and listened to our every need! We could not have asked for a better saleswoman! Thank you so much, Amelia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It was fantastic working with you, thanks!

Looking for a new SUV

Was very happy with the sales lady that helped me , told me everything about and showed me every thing , Amelia Lara was so wonderful to deal with , I’ll be contacting her when I’m ready to buy !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are happy to help!

Have purchased several Vehicles from Toyota of...

Have purchased several Vehicles from Toyota of Merrillville. Always a great experience! Most recent purchase a Highlander. Great car! Everything about the vehicle was explained at delivery. Financing process was a breeze. Ron Eckert is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for being a great customer, enjoy your new Highlander!

I had the extreme pleasure I’ve being able to deal with...

I had the extreme pleasure I’ve being able to deal with James! He knowledge of the vehicles was just outstanding, and he really knew how to talk to people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Demetrios was great salesmen, very professional, knew...

Demetrios was great salesmen, very professional, knew what he was talking about and got me driving what I wanted with the payments I wanted as well. Will come again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hope to see you soon! Thank you!

Demetri was great friendly made car buying very easy....

Demetri was great friendly made car buying very easy. Would recommend him to friends and family and anyone else looking to buy a car. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Demetri is awesome! Thank you so much for your review!

Servicios excelente. Sale representante cordial y muy...

Servicios excelente. Sale representante cordial y muy agradable. Personal Cortés y amable. Servicio en general excelente. Recomendado 💯. Te reciben con gusto para servirle al cliente. EdnaLee González

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Gracias!

I went car shopping and met a toyota salesman named...

I went car shopping and met a toyota salesman named Courtney who showed me some nice new toyota cars I didn't even know about and he knew what he was talking about, I will be back real soon! I appreciate your insight Courtney!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, Nick!

I would like to recommend Edna Lee to assist in...

I would like to recommend Edna Lee to assist in purchasing your next new or used vehicle. We were searching for a used vehicle at a certain price range with specific items and she nailed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!