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Reo Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)
Visit Reo Motors
Sales hours: 8:00am to 7:00pm
View all hours
Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 8:00am–5:00pm
Sunday Closed
(414) 312-4806 (414) 312-4806

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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great service

was attended by carlos and by far the best service i’ve had in a dealership. He was very approachable and made my visit go very smooth!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BEWARE OF THIS PLACE

Get the Car inspected you will find that there is something wrong with the car. Have the place where you are inspecting it check the computer to see if they cleared the computer. I have checked 5 cars with is place and have found MAJOR things wrong each time! Walk away and stay away from this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No response from dealer

I used Cars.com to check on a car they had for sale, Cars.com said someone would contact me and as of now still not a word from them a week later. Why use a service if you aren't going to follow up? Poor customer service!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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X358689

Great experience , so happy with my new car everyone was so nice and helpful will soon be buying my second vehicle. Will be telling my friends to stop by

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best customer service

I came in looking for a car and was helped by Victor. Great salesman and great experience getting my car here. Everyone was very polite and made the car shopping process hassle free. Told all my friends about this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleasant Experience

Asked for carfax and they printed it for me, the salesman was courteous and professional. They also offer warranty. I will go there for my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away!!!

Man....this place is a nightmare! This place gives used car lots a bad name. Every negative aspect of buying a used car applies here. Very shady business. Do yourself a favor and stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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bad service

The car the I buy need some repairs they don't want to fixed in the time that was talking to them four more customers came saying they have issues too not recommended this dealer unless you have extra money to pay for the repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good experience with car purchase

First, if you want a car, why people expect the dealer to call when they had the opportunity and ability to call the dealer? I just don’t understand and that should not be the reason to rate low in review. I sent online inquiry but I also called and placed a “refundable” deposit to hold BMW 5 Series. Car had minor issues such as the smell since the owner was a smoker. Detail was done and smell is gone as promised. They worked with me on pricing so good deal got even better deal compare to other listings in Northern IL / Southern WI. Again, there were few minor issues and financing could use “user friendly” process but overall I was very happy with the process, service, price and extra accommodations thanks to Juan and Victor. Obviously this is not the same level as Barrington BMW or Knauz BMW that I am so used to (where I purchased and serviced other 2 BMWs I have) but they do provide great service and I will think of Reo Motors for next car purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pleased with my vehicle

I recently bought a car from them ,great car and the staff was very nice,i worked with juan on the price he got me a good finance rate, and gave me an extended warranty .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.