Reviews
Great Customer Service
Rocky was friendly and not at all pushy when we first talked to him about purchasing a car. He was very knowledgeable about the vehicles that he had and even suggested vehicles that we had not even thought about. We are in the first stages of looking for our next car and we will definitely be back to CBS in Roxboro to work with Rocky.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Dealer Ever... Excellent
From the moment I contacted the dealership, I was treated like royalty by the general manager and finance manager. Such wonderful professional courtesy and care was given from initial conversations to purchase. Everything was non-problematic on all ends. The only hold up in my initial purchase was the color availability of the vehicle. But within 2 days the vehicle I wanted was on the lot and my purchase immediate.I don't think there is a dealership around that can rival the professional courtesy and service that they provide to me. I appreciate their open honesty and the work they put into getting everything in perfect order for me for my vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Rocky helped us find a car that was better than what we expected. Very informative and professional. I like that he was very nice to us
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Rocky was amazing and friendly he helped me and got me out as soon as possible everyone there was nice and helpful and new about the car I was buying
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my Edge!
The guys at the Hillsborough lot are great! Josh was great to work with and an easy person to talk too. He definitely has the typical sales line down to pat, but was still funny and easy going. Mike was awesome and made the transaction smooth and explained everything in easy to understand terms and and great detail. I love my Edge!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Simply amazed
The alternator light on my vehicle had illuminated. The next day I took it CBS and arrived there before they officially opened. Elias Lopez greeted me and listened as I explained what my vehicle was doing. He suggested we test the battery, which he did and thought the battery was getting old and causing the problem I had encountered. Elias was helpful and friendly even before they were officially opened. There was no cost associated with the test, but it told me a great deal of what needed to be done. This was customer service par excellence. Thank you and when I truly need work performed, I will be coming to CBS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Jordan was very helpful, drove the car to me for the test drive, very knowledgeable. I would recommend this dealership to others. Car is perfect!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
amazing service
The reason we give this location the rating we did was because the people there went above and beyond to put our family into a brand new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All around great experience
They got me and my wife into a brand new 2017 car had no issues all around great experience. If your looking for a new car that's the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Cars & Great Staff
Never bought a car before and wasn't sure what to look for, John was very helpful in showing me a few different cars that he thought I would like and ended up going with a '15 Chevy Cruze LTZ!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car