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CBS Quality Cars

(294 reviews)
Visit CBS Quality Cars
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
(919) 233-6321 (919) 233-6321

Reviews

(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CBS Quality Cars from DealerRater.

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Great Customer Service

Rocky was friendly and not at all pushy when we first talked to him about purchasing a car. He was very knowledgeable about the vehicles that he had and even suggested vehicles that we had not even thought about. We are in the first stages of looking for our next car and we will definitely be back to CBS in Roxboro to work with Rocky.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Dealer Ever... Excellent

From the moment I contacted the dealership, I was treated like royalty by the general manager and finance manager. Such wonderful professional courtesy and care was given from initial conversations to purchase. Everything was non-problematic on all ends. The only hold up in my initial purchase was the color availability of the vehicle. But within 2 days the vehicle I wanted was on the lot and my purchase immediate.I don't think there is a dealership around that can rival the professional courtesy and service that they provide to me. I appreciate their open honesty and the work they put into getting everything in perfect order for me for my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Rocky helped us find a car that was better than what we expected. Very informative and professional. I like that he was very nice to us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Rocky was amazing and friendly he helped me and got me out as soon as possible everyone there was nice and helpful and new about the car I was buying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love my Edge!

The guys at the Hillsborough lot are great! Josh was great to work with and an easy person to talk too. He definitely has the typical sales line down to pat, but was still funny and easy going. Mike was awesome and made the transaction smooth and explained everything in easy to understand terms and and great detail. I love my Edge!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simply amazed

The alternator light on my vehicle had illuminated. The next day I took it CBS and arrived there before they officially opened. Elias Lopez greeted me and listened as I explained what my vehicle was doing. He suggested we test the battery, which he did and thought the battery was getting old and causing the problem I had encountered. Elias was helpful and friendly even before they were officially opened. There was no cost associated with the test, but it told me a great deal of what needed to be done. This was customer service par excellence. Thank you and when I truly need work performed, I will be coming to CBS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service.

Jordan was very helpful, drove the car to me for the test drive, very knowledgeable. I would recommend this dealership to others. Car is perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

amazing service

The reason we give this location the rating we did was because the people there went above and beyond to put our family into a brand new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

All around great experience

They got me and my wife into a brand new 2017 car had no issues all around great experience. If your looking for a new car that's the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Cars & Great Staff

Never bought a car before and wasn't sure what to look for, John was very helpful in showing me a few different cars that he thought I would like and ended up going with a '15 Chevy Cruze LTZ!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.