CBS Quality Cars

Normally don't write reviews, but the whole experience was exceptional from start to finish! Best car buying experience I've had in the last 30 years! Highly recommend!

I had bought several used cars from this dealership in the past with no issues, but my last transaction was a nightmare! They lied to my face, took my car on trade, and then said they didn’t. Now I’m left with 2 car payments and they took the car and my keys! I have spoken with everyone, including the owner, and they are all covering their butts even though they know they’re lying. Should have went back to Rick Hendrick or Fred Anderson. Don’t deal with this sleazy company!

We went to trade our car, the salesman, Tim said he could lower our payments. He took our keys and told us to send the plates in. Then our finance company started to call us because they hadn’t received the pay-off! When my husband called Tim, he said we hadn’t traded the car in! Now we have 2 car payments and our car is still on their lot because we can’t drive it with no plates. I have contacted several car dealerships and they all say this is highly unethical practices. I know now who I need to contact, but I want to prevent someone else from being ripped off. Since I spoke with the owner and he is also lying, I believe that all CBS car dealerships must be run this way!

I had been searching for a Dump Truck when I stopped in at CBS in Roxboro. I actually talk to the manager and he knew all about my needs and understood what I would need from a truck to fulfill the jobs I would have it do. He knew about towing and getting the right weighted tag as I would be towing as well. Pat and HB are a lot of fun to deal with and they know their stuff. I definitely recommend this dealership.

:I received great service today at the service center. Mike was great at explaining what type of service. He was patient and very polite. Now my car is back to running great. Thank you very much.

Since the moment I got to the dealership I was greeted by a very friendly and knowledgeable person. Herbie took the time to explain everything from the car's features to the finance aspect of my transaction. Thank you Herbie for all your help. I'm loving my new ride

I took my car in for A/C repair and they treat me like a VIP. I Called and the got me in the same day. Everything was smooth and easy. Thank you CBS. My A/C is cold as ice again.

I never even made it onto the lot before the lies and shady practices began. Was "told" (in text form) by Josh Fields that their pre-approval process was "soft pull only" when I asked specifically into the process of pre-approval. Later, when asked about this lie, Josh Fields would state that if I were to be buying a vehicle that the inquiry process would have had to happen anyways. So...thanks...I guess? I decided that if I was going to be lied to before even stepping foot onto the lot, then I wouldn't put myself in the position to be lied to specific the vehicle I was interested in. Ended up buying from another local dealer who was so straight up about everything, we ended up buying two vehicles when it was all over with. That sales manager saw the text conversation between Josh Fields and myself specific to the pre-approval and was shocked at the lie himself. I'd love to speak to Josh Field's general manager should he ever read this. You have my email and contact information, Scott Wurl.

I emailed asking for the inservice date for a BMW that I was interested in and got a response indicating that did NOT even read my question

Literally sold me a flood car lol 2 weeks ago I drained 6 gallons of water out of my frame, but hey, anything for a profit right? BTW CBS, selling flood cars and not disclosing it is HIGHLY illegal and you will be hearing from my legal counsel soon... THANKS STEVE SMITH AND TIM ROBINSON