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New England Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very great experience

I am truly thankful to have met Brad, Josh and John a few years back. I just purchased my fourth car and must say they have exceeded all expectations. They are professional, fair but above all, honest. Never pressured. Always respectful. My purchases were all straight-forward with no haggle or hassle. Pricing for service is fair and always fully disclosed. These Owners are men of integrity. If you are searching for a quality car, I highly recommend visiting NE Auto to experience the power of an honest and fair transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!

I just recently purchased a used Prius from New England Auto Sales and it was probably the most pleasant and painless car buying experience I've ever been through. We had been to a few other dealers before making a quick stop in to look at a Prius we had seen advertised online. We talked with the owner and he did not give me a feeling like I was being worked over like some of the other places we visited. He was very straight forward. Very helpful with giving me what I was looking for with my trade-in. There was one minor issue getting the car registered but it wasn't the fault of the dealer, it was a miscommunication between my town's tax office and the DMV, which I thought would be a nightmare to resolve, but NEAS made it very quick and easy. I had to call them several times to update them on the status of my trade-in, as it did not run properly and needed to be towed to their lot, and no matter how many times I called, they were always pleasant and helpful on the phone. Best of all, the car we ended up with is in much better condition than the cars we looked at on other lots, yet it was affordable and very low mileage for the model year. I would recommend New England Auto Sales to anyone interested in purchasing a used vehicle. Great service. Great products. Great Prices. What more can you ask for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Customer Service

As soon as i walked into New England Auto Sales, i was treated with the utmost respect. I came to New England Auto Sales to test Drive a car they had displayed in the front of their buisness. I had no intention of buying a car. It was only because of the care and attention john provided that i purchased my vehicle that day. I bought a beautiful 2004 Jetta Jli (MK4) and the dealership honored their warranty to the very last day. I will recommend New England Auto sales to everyone and anyone looking for a great car, And exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Dealership

I purchased a 2007 Infinity FX35 a while ago and I never had a problems with it. At the time of purchase it came with one set of keys, I asked for a 2nd set and they said no problem. When I picked up the Infinity it had two sets of keys. They followed thru on there promise. Great sales people. Good Quality. I would recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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More Car for my money

I was referred to New England Auto sales by a friend. I needed a safe, reliable car for my daughter to drive. What I did not expect from a used car dealer, was to be treated like family. My daughter is thrilled with her Jetta, it runs and drives like a much newer car. Brad and his group took exceptional care prepping this 06 for my peace of mind. I am very happy and got a lot more car for my money! Thank you , Lori and Deven

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Would recommend to anyone!

I bought a 2003 Saab from New England Auto Sales a little while back and have been nothing but satisfied with my purchase. From the second I walked into the shop, I felt a sense of comfort- no pressure, no rush, no games. Brad, the owner, and his staff truly listened to what I was looking for and went out of their way to find it. They sold me a quality car that I can feel confident with on long road trips with my family. Since the purchase, I have called with a few questions re: maintenance and they've always taken the time to provide me with thorough answers and assistance as needed. If you're like I was- not knowing where to begin your search for a new car- I suggest you go to New England Auto. Nice guys, nice place, and an adorable dog who will greet you at the door!! :) -Stefanie G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very satisfied would reccomend.

Brad, I wanted to sincerely thank you for your exceptional customer service you gave my daughter and I on our cars. In particular the 2002 Saab. You were very fair and accommodating and honestly your approach towards your customers doesn?t go unnoticed. Although we hope to have our vehicles for a while longer, we will not hesitate to purchase from you again. And, any major work that we need done on our vechiles, we will not hesitate to make the 75 mile trip to your place. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience - will definitely be back

I recently purchased a used car from New England Auto Sales. As someone who takes awhile to make a decision I was pleasantly surprised with the time and patience the main salesman, Josh, took in helping me to find the right car. He was more than happy to talk to me about the different cars on the lot, go on multiple test drives and in general, spent a lot of time working with me on the sale. Overall I had a great experience working with Josh and will definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very refreshing experience.

Recently bought a used BMW from New England Auto Sales. Josh was low pressure and easy to work with. A very accomadating place that has made me very satisfied with my purchase so for. I would not hesistate to purchase here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just A Thank You

I was in need of an inexpensive car and a co-worker recommended I stop by New England Auto Sales and see the guys there because he had a very good experience with them in the past. The moment I walked in the door I was greeted by Josh and told him I needed a reliable car to get back and forth to work and something safe for my kids to ride in. Josh and the owner Brad worked with me and sold me a very nice Volvo. They took care of the concerns I had and even came off the price so if worked within my budget. I will certainly recommend them to anyone I know looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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