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Randy Wise Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (244 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome Customer Service!

I purchased a used 2016 Fusion from Randy Wise Ford. I love the car so far, Thanks guys. I had a few concerns and Jason called me right away to get them resolved, which I really appreciated. Great vehicles at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience

Totally changed my mind about car dealerships. I have always hated shopping for cars because as a girl I feel I get taken advantage of but that changed when I met matt. So nice and honest about everything. Made the whole experience stress free and helped me with understanding everything. If you go to Randy Wise ask for Matt Kramer he is amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Fair deal

Experience was very positive overall would consider another purchase from this dealership. They were very professional in the way they dealt with me and my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Fantastic Dealer

I bought my car from Randy wise , i had the best experience in all the years of buying cars . Eveyone in the dealer were friendly and polite . They made me feel comfortable and no pressure to buy anything . Matt gave us a great deal and made the whole process smooth . If anytime I’m looking to buy a car , I will be going to Randy wise , it worth the drive .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Excellent customer care....as always!

All members of our family have now purchased vehicles from John Durand. Both, he and his son Johnny are excellent at customer service. Recently, our youngest son was in the market for a car and John helped him find exactly what he was looking for in a vehicle. Johnny was fantastic with going over all the features and his follow up was much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

plcross

Went to lease a new Ford Escape and boy did they make it easy. I worked with John Durand and his son Johnny and they found what I wanted for the price I wanted and I was in and out of there in no time. Was a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Great Plaqce to Get a Vehicle

Recently my wife and I went to Wise Ford and met with Tony Holland looking for a new vehicle. Tony did a fantastic job of going through the Ford products and we wound up getting a new Ford Explorer. We were impressed with Tony and everyone else we dealt with at the dealership. Tony guided us through the whole process - selecting a vehicle and selecting the best financial financial package. I'd recommend Tony to anyone looking for a vehicle. Roger from Lake Orion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lindsay Herriman was a very great help ... She?s a

Lindsay Herriman was very helpful she introduced me to the perfect person that helped me find the perfect car that work with my budget!!! They have a wonderful team that work together!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lindsay Herriman was awesome she was very helpful!

Everyone was very kind and very informational, they helped me find the car that was best for me that was within my price range. Thank you Lindsay Herriman for your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I won't buy another vehicle unless it's from Tony Holland!

I will never purchase a vehicle at any other dealership ever again. I am so impressed with this location and the employees here! I'd like to thank Tony Holland for the tremendous amount of work he did to help me decide on my purchase yesterday. Tony was so knowledgeable! He took the time to consult with his managers and other co-workers to ensure that he was giving me every possible option, and then took the extra time to thoroughly explain every option and work the numbers out with me. He was very transparent and never once made me feel as though he was trying to push me into making a certain decision. He acknowledged and addressed every single one of my questions and concerns and if he didn't have the answer, he made sure to find someone that did. He communicated with me through every step of the process, making sure to explain why each step was taking place, what the results of each step were, and how they affected me and my transaction. Having had a less than pleasant experience at a different dealership 2.5 years ago, I was dreading having to go through all of this all over again. Needless to say, Tony exceeded my expectations and has gained a lifelong customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.