Reviews
Write a reviewAwesome Customer Service!
I purchased a used 2016 Fusion from Randy Wise Ford. I love the car so far, Thanks guys. I had a few concerns and Jason called me right away to get them resolved, which I really appreciated. Great vehicles at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing experience
Totally changed my mind about car dealerships. I have always hated shopping for cars because as a girl I feel I get taken advantage of but that changed when I met matt. So nice and honest about everything. Made the whole experience stress free and helped me with understanding everything. If you go to Randy Wise ask for Matt Kramer he is amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair deal
Experience was very positive overall would consider another purchase from this dealership. They were very professional in the way they dealt with me and my wife.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Dealer
I bought my car from Randy wise , i had the best experience in all the years of buying cars . Eveyone in the dealer were friendly and polite . They made me feel comfortable and no pressure to buy anything . Matt gave us a great deal and made the whole process smooth . If anytime I’m looking to buy a car , I will be going to Randy wise , it worth the drive .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer care....as always!
All members of our family have now purchased vehicles from John Durand. Both, he and his son Johnny are excellent at customer service. Recently, our youngest son was in the market for a car and John helped him find exactly what he was looking for in a vehicle. Johnny was fantastic with going over all the features and his follow up was much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
plcross
Went to lease a new Ford Escape and boy did they make it easy. I worked with John Durand and his son Johnny and they found what I wanted for the price I wanted and I was in and out of there in no time. Was a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Plaqce to Get a Vehicle
Recently my wife and I went to Wise Ford and met with Tony Holland looking for a new vehicle. Tony did a fantastic job of going through the Ford products and we wound up getting a new Ford Explorer. We were impressed with Tony and everyone else we dealt with at the dealership. Tony guided us through the whole process - selecting a vehicle and selecting the best financial financial package. I'd recommend Tony to anyone looking for a vehicle. Roger from Lake Orion
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lindsay Herriman was a very great help ... She?s a
Lindsay Herriman was very helpful she introduced me to the perfect person that helped me find the perfect car that work with my budget!!! They have a wonderful team that work together!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lindsay Herriman was awesome she was very helpful!
Everyone was very kind and very informational, they helped me find the car that was best for me that was within my price range. Thank you Lindsay Herriman for your help!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I won't buy another vehicle unless it's from Tony Holland!
I will never purchase a vehicle at any other dealership ever again. I am so impressed with this location and the employees here! I'd like to thank Tony Holland for the tremendous amount of work he did to help me decide on my purchase yesterday. Tony was so knowledgeable! He took the time to consult with his managers and other co-workers to ensure that he was giving me every possible option, and then took the extra time to thoroughly explain every option and work the numbers out with me. He was very transparent and never once made me feel as though he was trying to push me into making a certain decision. He acknowledged and addressed every single one of my questions and concerns and if he didn't have the answer, he made sure to find someone that did. He communicated with me through every step of the process, making sure to explain why each step was taking place, what the results of each step were, and how they affected me and my transaction. Having had a less than pleasant experience at a different dealership 2.5 years ago, I was dreading having to go through all of this all over again. Needless to say, Tony exceeded my expectations and has gained a lifelong customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car