Reviews
Write a reviewGreat Customer Service
I went looking for a car. From the minutes I pulled into the lot Mr. Murat was so nice. He treated me like family. I really enjoyed my experience and I love my Volkswagen CC. I had such great service that my mom is planning to get her next car from him and she doesn't even live in Tampa.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You are the BEST!
My experience at 5 Star Auto Sales was excellent beyond words. I bought 2 cars from here in 3 months. Both of them were in excellent condition and very well cleaned in/out. I have to say I am completely satisfied about my entire experience. The sales representative was very knowledgeable and explained everything in detail. Everyone was very polite, honest and friendly. I have referred 5 friends to them and 3 of them already bought their cars easily and happily. I will surely recommend you if you are looking for an excellent condition used vehicle as I'm sure they will be treated as good as I was. Again thank you for everything. You're the best and I couldn't be happier :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
Great dealership. I bought a 2010 mercedes c300 from them. The car is beautiful and the staff were amazing. Great experience. I would definitely buy from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Car Dealer
Bought a 2009 Jaguar XF and had an excellent experience. The staff is wonderful and no pushy sales tactics. Car was priced below market value and delivered in great condition. Even after the sale staff and owner remained extremely helpful when we had questions. I will recommend Five Star Auto to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE - RESEARCH!!!
DO YOUR RESEARCH on this dealer before buying. I bought a Mercedes Benz GLK back in April and the very LEAST the owner agreed to do was replace 2 bald tires. He didn't- and I found myself stranded on the Courtney Campbell one night about 11pm- thank GOD for AAA. Since then I took it to an ACTUAL Mercedes Dealer- and I realize that Dealership repairs are high priced, but there were drain tubes that weren't cleaned out, causing a leak in my passenger seat (since I owned the car, I just couldn't afford to get it fixed) the windshield wiper motor was all clogged up...and there is more that needs to be done to it that will have to come in increments. The "Carfax" I got, was a bunch of screenshots from a cellphone- in my email- so I got my own carfax. Found out that this car sat on his lot for 7 months; which gave it plenty of time to collect all this crap in it - and when I came to make a 'hold' deposit, the salesman said to me, 'You know- we've had 3 people look at this today- you got it just in time!" I told him point blank I didn't fall for that sales tactic that I would be back as soon as I could. I filed a complaint with those folk that consumers do...so like I said- RESEARCH! as many websites as you can.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
hello there, I remember you very well, I wish I never sold a car to you , the car you bought from us, you bought it under our cost, you got the car checked out by your mechanic, you said you loved it, we gave you special deal, you saw what we paid and that's what we paid, you were agreed to do those things as you wrote above , because of the price you paid ,I can understand that you want a brand new Mercedes for the price you paid me ( that car brand new 65000 ) and you paid about 22 k with 50 k miles all loaded, so I wish you good luck we did our best and the car we didn't make money
Great Experience
A good shoping experience & quality used cars. I would recommend to mom's looking for a easy experience shopping for cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT CUSTOMER SERVICE
I love my 2012 Dodge Challenger, with me having no so good credit I thought it would be a hastle getting the car of my dreams but the staff and the owner at 5 star worked with me and found a finance company that would accept me with a reasonable down payment in which the owner agreed to let me make partial payments and still ride off the lot in my new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Would buy another car from them again and again ..
Hands down one of the best car buying experiences I've had in a long time. Didn't feel pressure. They got me in the car that I wanted at the price that I could afford. The staff was very helpful. I trust them for all my car shopping needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Katarina. We are very happy that you enjoyed your experience with us. We hope you will come back and also refer your friends and family. Thank you again.
Best facility in the city of Tampa.
Five Star Auto Sales Of Tampa Inc is the best & yet affordable car dealership place to buy new & used cars. I would have to say that its the best dealership of all in the area including their great customer service & buying process. If I have to recommend you to a car dealership it would be at this location. Make sure to stop by if you're looking for anything of your choice including makes or models, their corporation & work ethic is as amazing & easy as 1,2,3.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mr Francois,it was pleasure to meeting with you and also doing business with you .I look forward to seeing you again anything about the cars.Thanks again Mark owner...
Great Experience
I bought two cars from this dealer so far. I am so happy with both of them. They answer all my questions perfectly. I will continue working with FIVE STARS AUTO in the future and suggest others to check out their inventory and visit them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Manian,it was pleasure to doing business with you second time,myself and my stuff would be glad to help you always,thanks again for your business.Mark the Owner