Reviews
Customer Service
Sales rep was friendly and listened to what I needed and wanted in a leased vehicle. Professional and knowledgeable of their product.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us, Lynn! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Modern Hyundai of Concord Team
Is she with my brake pad?
My Service is quick and helpful and everyone was very nice. Thank you to everyone who helped. I will definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Penny! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Hyundai of Concord Team
Great Experience
Everyone was very knowledgeable and friendly. I really enjoyed our buying experience and would strongly consider this dealership for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tara, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Modern Hyundai of Concord Team
Great communication and efficient purchase process
Good combination of efficient online communication and in person service. After several test drives, the specific vehicle we wanted wasn't on the lot, but they made it happen within a couple days. Completing the purchase was straightforward with no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was awesome to read, David! Congratulations on your new purchase. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. Please let us know if there is anything else that we can assist you with. Sincerely, The Modern Hyundai of Concord Team
Report
Pleasant experience. Responsive. Thorough. Well explained. Needing a specific number of words does not sit well with me and is a waste of my time. Yours too for that matter
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us, Joseph. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Modern Hyundai of Concord Team
Great customer service
Great customer service. Service representative Stephanie Mutter at Hyundai of Concord NC did a great job of explaining and recommending the service my vehicle needed .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Hyundai of Concord team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Hyundai of Concord Team
Happy from start to finish buying my new car.
Travis immediately asked if he could help me and was very accommodating and helpful throughout the entire process. My stomach never hurt, because there was no pressure, and he was open to making me feel heard.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Sandra! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Hyundai of Concord Team
Tyler is the best!
Tyler was extremely knowledgeable and patient. He made the experience so smooth! I truly appreciate him for everything he did!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for providing this amazing feedback, Tierra! Our team appreciates your comments and we hope that you will visit us again soon! Sincerely, The Modern Hyundai of Concord Team
Modern Excellence
Ashley kept me well informed in looking for a car. Alex did a great job finding a car and Joe was great working thru details. This is our second car from Modern and both times have been excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jan, your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Modern Hyundai of Concord Team
Buy Here If You Want To Be a Satisfied!
I was surprised at how professional, personable, and business-like David Ash is. He was patient, understanding, and thoughtful, and most importantly, he did not attempt to upsell us. Also, the transaction was completed efficiently with the finance manager and was quite comprehensive. My wife and I greatly appreciate doing business with Modern. We also recommend strongly recommend Modern.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hakim, thank you for taking the time to share your feedback regarding your experience at Modern Hyundai of Concord and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Modern Hyundai of Concord Team