Reviews
Scheduled Service and tire Rotation
The details of what was going to be completed and the approximate cost were explained. The work was completed in the estimated time. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randall, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Modern Hyundai of Concord Team
Scheduled Hyundai Maintenance Service Visit
My service was prompt, courteous, and timely. Could not ask for more! Your Hyundai dealership is truly blessed to have the talents of Alex and Stephanie onboard. The term that comes to mind that you don't see much of nowadays is TEAMWORK!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Hyundai of Concord Team
Great service
I have purchased two vehicles with Modern Hyundai of Concord and have had exceptional service. Richard my sales person was great and did all the pre-work prior to me picking up the vehicle. He is a wonderful sales person along with his team. My purchase was very easy and I did not have to come into the office until I picked up the vehicle. Great service, thank you very much Richard and team Hyundai!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jill, thank you for taking the time to share your feedback regarding your experience at Modern Hyundai of Concord and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Modern Hyundai of Concord Team
Car service
Excellent. Everyone was very professional and helpful. Facilities are clean and I love the extra service of coffee and snacks. The service team is A+.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Martha. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as helpful and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Modern Hyundai of Concord Team
Great experience
My sales person Hugo, Marin from modern Hyundai of concord in North Carolina. Super nice and helpful. This is my second time dealing with him very patience and always keeps a smile on his face.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern Hyundai of Concord Team
Service
I liked the fair prices of the parts and services. And the people were really nice. The waiting area was clean and comfortable as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Modern Hyundai of Concord Team
Friendly Staff Excellent Waiting Area
check in was excellent and waiting room is comfortable with good wifi. I always stay and wait for the car and work so the wifi is important.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Terrence. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Modern Hyundai of Concord Team
Genesis
Once I spoke with someone who could help, the process was smooth. He was attentive and understood my concerns. It took a considerable amount of time to connect with the right person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Evette, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Modern Hyundai of Concord Team
Great service
Very professional employees, concerned for your safety! Very nice customer sitting area for clients to wait for service. Nice to have snacks, water and coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Susan. Sincerely, The Modern Hyundai of Concord Team
Great service, quick and friendly
Always friendly, and takes care of needs.We have been pleased from purchase to services the past 3 years. Nice service waiting room too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, and thank you for this great review! We're happy to hear that our team took care of your needs! They are a great asset and we appreciate all that they do. Sincerely, The Modern Hyundai of Concord Team