Reviews
I really like the professionalism my sales guy, Hugo
I really like the professionalism my sales guy, Hugo demonstrated! He was very helpful and attentive. Alex the Genesis Manager was also helpful in locating the vehicle that I wanted. Overall, I had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Renee, for sharing your positive experience with us at Modern Hyundai of Concord. We appreciate your kind words about Hugo and Alex. We are thrilled to hear that you had a great car-buying experience with us. We look forward to assisting you again in the future! Sincerely, The Modern Hyundai of Concord Team
She was most congenial and helpful.
She was most congenial and helpful. I received the service that I requested and was on my way in short order.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Peggy, for the wonderful 5-star review on CarsDotCom! We're thrilled to hear about your positive experience at Modern Hyundai of Concord. We're grateful for your kind words about our team's congenial and helpful service. We appreciate your business and look forward to seeing you again in the future. Drive safely! Sincerely, The Modern Hyundai of Concord Team
It longer than it should have, and I had to go back the
It longer than it should have, and I had to go back the next day.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback, Jonathan. We appreciate your insight and apologize for any inconvenience you experienced in your recent visit to Modern Hyundai of Concord. If there's anything we can do to improve your experience next time, please don't hesitate to reach out to us directly. Sincerely, The Modern Hyundai of Concord Team
I brought my Sonata in for a warranty R & R of a
I brought my Sonata in for a warranty R & R of a defective oil pan. Condition/complaint: Slow leak through the wall of the pan just right of the oil drain plug. (compromised material at the break-point during the stamping process during fabrication) The service writer Ms. Stephanie Mutter was very professional and thorough, efficient. The decorum of the entire service writer staff was professional and clearly focused on performing their respective tasks. Whie the technician had some question as to the precise location of the oil pan defect, Ms. Mutter took the time to confer with me as I had inspected and diagnosed precisely where the defect presented itself. Taking that additional step of consultation with me as the customer allowed the technician to locate the defect very quickly and move toward repairing the condition. I was additionally impressed that Modern Hyundai had a replacement oil pan in stock as the condition present on my vehicle is likely uncommon. The vehicle had to remain inactive overnight to allow gasket material to fully cure. The next day Ms. Mutter was off, however the other Service Writer team members proved very professional and helpful in facilitating pick-up of my vehicle. In summary I would have to describe my experience with the service department as textbook correct representing the dealership and Hyundai product in the best possible standard.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Ron, for taking the time to share your detailed feedback regarding your recent experience with Modern Hyundai of Concord. We are delighted to hear that our service writer, Ms. Stephanie Mutter, provided you with exceptional and professional service. It's great to know that our team went above and beyond to address your concerns promptly and efficiently. We appreciate your kind words and are thrilled that we could meet your expectations. Please do not hesitate to reach out if you have any further automotive needs, and we look forward to assisting you again in the future. Sincerely, The Modern Hyundai of Concord Team
I have a 2023 G80.
I have a 2023 G80. I used the Valet service for the first time. Free oil change and tire rotation. What a breeze using the Valet service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Modern Hyundai of Concord, Kenneth! We are thrilled to hear about your positive experience with our Valet service for your 2023 G80, including the free oil change and tire rotation. We strive to make servicing your vehicle convenient and hassle-free. We look forward to assisting you again in the future. Safe travels! Sincerely, The Modern Hyundai of Concord Team
Mia was AWESOME!
Mia was AWESOME! I have to tell you, I would recommend Modern Hyundai to everyone. This is truly a one stop shop, even when you don't ever step into the dealership! This is the 2nd car I have had the pleasure in being involved in purchasing and I will never go back to any other Hyundai dealership :) Thank you Mia and Modern, you all ROCK!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jennifer! We are thrilled to hear about your positive experience with Mia at Modern Hyundai of Concord. We appreciate your recommendation and are delighted that you found us to be a one-stop shop. We look forward to assisting you with all your future car needs. See you next time! Sincerely, The Modern Hyundai of Concord Team
Went above and beyond and helpful.
Went above and beyond and helpful. Hamza and the team are excellent to purchase from.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Jay! We are thrilled to hear that your experience with Modern Hyundai of Concord, especially with Hamza and the team, exceeded your expectations. We truly appreciate your business and hope to see you again for your future vehicle needs. Sincerely, The Modern Hyundai of Concord Team
The people are sooooo customer service oriented and
The people are sooooo customer service oriented and friendly. Love this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, April, for the glowing review and kind words about Modern Hyundai of Concord! We are thrilled to hear that you had a positive experience with our customer service team. We take pride in providing a friendly and customer-oriented environment, and we're grateful for your feedback. Please don't hesitate to visit us again in the future or share your experience with others. We appreciate your support! Sincerely, The Modern Hyundai of Concord Team
Friendly, easy to talk to, did not feel pressured.
Friendly, easy to talk to, did not feel pressured. I am hoping the service department is as easy to do business with for taking care of my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Joanna! We're thrilled to hear that you had a pressure-free and friendly experience with us at Modern Hyundai of Concord. Rest assured, our service department is dedicated to providing the same level of exceptional service for all your vehicle needs. We look forward to assisting you with your new vehicle and appreciate the opportunity to serve you. Feel free to reach out if you need anything. Sincerely, The Modern Hyundai of Concord Team
Upfront about length of time it would take to complete
Upfront about length of time it would take to complete service. Pulling car up front and having it running to cool off.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review! We're glad to hear that you found our service efficient and considerate. At Modern Hyundai of Concord, transparency and customer comfort are our priorities. We appreciate your feedback and hope to see you again soon for your automotive needs. Sincerely, The Modern Hyundai of Concord Team