Reviews
From start to finish, the service was highly professional
From start to finish, the service was highly professional and friendly. Cindy was fantastic specifically and was extremely knowledgeable about the car, its features and the process. She helped me set up bluelink and made sure she went over features of the truck before I left. The finance guy was also amazing. At no point did we feel pressured for any add ons. It was overall a pleasant experience, and atypical of my experience with other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience, Marsha! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Modern Hyundai of Concord Team
having a dedicated work space and good wifi was much
having a dedicated work space and good wifi was much appreciated. The service was timely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Timothy. Sincerely, The Modern Hyundai of Concord Team
HOW FAST AND EFFICIENT OR SALES LADY WAS AND SO HELPFUL!
HOW FAST AND EFFICIENT OR SALES LADY WAS AND SO HELPFUL! WHITNEY WOOD IS AMAZING
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Jason! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Hyundai of Concord Team
This was my first visit to you Service Department.
This was my first visit to you Service Department. Stephanie Mutter (Service Advisor) was very cooperative and helpful regarding the details for the required service. I intend to maintain a close relationship with her regarding any future service needs. My residence is 35 miles from your location. This is ok with me - since it is the closest dealership. So far I like my 2023 Palisade Calligraphy a lot.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your great review, Rainer! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Modern Hyundai of Concord Team
New GV80
David Kim did an excellent job with the delivery and Jamie was extremely helpful with the Pricing. Paul did a great job with the transaction paperwork
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Jeffrey! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Modern Hyundai of Concord Team
Quality Service!
Support in the Service Department was fantastic They provided me regular updates while I waited, and went above and beyond. I had the door guard peel off on the drivers door and asked if they could replace it - when further investigating, they found some issues with the ones on other doors and replaced all of them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Gregory! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Modern Hyundai of Concord Team
Great service
Richard was amazing and Jamie! Richard from the first moment he was very professional and respectful! He made everything so easy and moved smoothly! I would send my family and friends to him for sure! He showed me everything about my SUV and more! We love his positive energy! And I love Richard video!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated, Clare! I am elated to hear that our team was able to provide you with the great service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Modern Hyundai of Concord Team
Great Service
Ease of scheduling a service appointment, exceptional valet service, and making sure service is thoroughly completed ( including recalls)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chandra, your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, The Modern Hyundai of Concord Team
Good service
It's where I purchased the car. I feel this is the best place for service but I shouldn't have to tell them when changing tires an alignment is not optional it should be part of that service. I should also not have to ask about coupons or discounts that might be available. It's sad there wasn't one face I recognize after year's service. Every industry is suffering.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stacye, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Modern Hyundai of Concord Team
Friendly, Quick Service
My sales person was very amicable and helped me out through the whole process and made sure I got what I wanted. Even through some issues that arose he made sure I was satisfied with my purchase and got the car I wanted and needed.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brissa, Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! We want nothing but the best for our customers and we are glad that is what we are doing. Hope to see you back again soon! Sincerely, The Modern Hyundai of Concord Team