Skip to main content

Lexus of Lehigh Valley

(232 reviews)
Visit Lexus of Lehigh Valley
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30pm–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 814-0118 (866) 814-0118
Used (877) 219-7040 (877) 219-7040
Service (888) 264-6104 (888) 264-6104

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Lehigh Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

Lexus of Lehigh Valley — no stress, no mess, just Lexus

Lexus of Lehigh Valley — no stress, no mess, just Lexus at its best! If you’re looking for a truly exceptional car-buying experience, Lexus of Lehigh Valley is the place — and John Dellosos, their Customer Experience Manager, is the person to see. We’ve been in business for over a decade, and no dealership within 100 miles could secure financing for our limousine service — except John. He made it happen with rates better than GM, Ally, or even our private bank. From start to finish, you deal with one person — no pressure, no haggling, just honest, transparent pricing. They even deliver the car to your door and will send someone out if paperwork needs to be signed. This is how business should be done — with (derech eretz)— respect, integrity, and genuine care. We’ve now purchased seven vehicles from John, and every experience has been nothing short of flawless. He’s prompt, professional, and treats you like family. If you’re shopping for a Lexus, don’t go anywhere else. They don’t just sell cars — they earn your trust and treat you with unwavering care. Ask for John Dellosos 610-530-6900

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service Manager Ryan K is always extremely Professional

Service Manager Ryan K is always extremely Professional and Kind. Their patience is exemplary. Coffee is good to.👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and patient, answering all my questions.

Professional and patient, answering all my questions. Delivery of vehicle was great too, timely with courteous staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Never responded to my inquiry on cars.

Never responded to my inquiry on cars.com. I also reached out through their website and got no response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lou Ann was fantastic to work with.

Lou Ann was fantastic to work with. She provides high customer service and is focused on customer satisfaction. I would recommend Lou Ann to anyone looking to purchase a vehicle at Lexus of Lehigh Valley. Thank you Lou Ann for a wonderful experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Would you believe a 5 star rating for a car dealership

Would you believe a 5 star rating for a car dealership service department? We hit a pothole in I78 and had the sidewall of one tire destroyed. We pulled to the side of the road and used our Lexus Emergency button. The operator arranged for a flatbed to rescue us and it arrived within 40 minutes. Meanwhile we phoned Lexus of the Lehigh Valley. The service department was wonderful. We arranged a loaner car and they were waiting for us when we arrive just before they closed for the day. Very quickly we were on our way home (near Philadelphia). Our car was repaired mid-morning the next day and then they drove my car to our house to exchange for the loaner - at no cost!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had the best costumer experience of our lives from the

We had the best costumer experience of our lives from the Lehigh Valley team of Shannon, Tiffany and Conner. They went above and beyond to ensure we picked the perfect vehicle for our family needs. I look forward to our next vehicle purchase and the awesome feeling of knowing we're valued customers. Thanks, Wes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dealership lied about having a car in stock that they

Dealership lied about having a car in stock that they definitely did not actually have. Complete waste of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Tried to buy an SUV but salesman did not return calls on

Tried to buy an SUV but salesman did not return calls on at least two different occasions. While he was supposed to get back to me I was forced to follow up with him instead. This delay resulted in apparantly losing the vehicle to another person. The only way I found this out was, of course, me folllowing up with the salesman due to no return call. I do not normally give negative reviews but this was so frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My wife and I purchased a 2025 LEXUS ES from Dmitri and

My wife and I purchased a 2025 LEXUS ES from Dmitri and it could have not have been easier. He answered all of our questions and made the purchase smooth and seamless. This circumvented the normal hassle of buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.