Reviews
Lexus of Lehigh Valley — no stress, no mess, just Lexus
Lexus of Lehigh Valley — no stress, no mess, just Lexus at its best! If you’re looking for a truly exceptional car-buying experience, Lexus of Lehigh Valley is the place — and John Dellosos, their Customer Experience Manager, is the person to see. We’ve been in business for over a decade, and no dealership within 100 miles could secure financing for our limousine service — except John. He made it happen with rates better than GM, Ally, or even our private bank. From start to finish, you deal with one person — no pressure, no haggling, just honest, transparent pricing. They even deliver the car to your door and will send someone out if paperwork needs to be signed. This is how business should be done — with (derech eretz)— respect, integrity, and genuine care. We’ve now purchased seven vehicles from John, and every experience has been nothing short of flawless. He’s prompt, professional, and treats you like family. If you’re shopping for a Lexus, don’t go anywhere else. They don’t just sell cars — they earn your trust and treat you with unwavering care. Ask for John Dellosos 610-530-6900
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Manager Ryan K is always extremely Professional
Service Manager Ryan K is always extremely Professional and Kind. Their patience is exemplary. Coffee is good to.👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and patient, answering all my questions.
Professional and patient, answering all my questions. Delivery of vehicle was great too, timely with courteous staff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never responded to my inquiry on cars.
Never responded to my inquiry on cars.com. I also reached out through their website and got no response.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Lou Ann was fantastic to work with.
Lou Ann was fantastic to work with. She provides high customer service and is focused on customer satisfaction. I would recommend Lou Ann to anyone looking to purchase a vehicle at Lexus of Lehigh Valley. Thank you Lou Ann for a wonderful experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would you believe a 5 star rating for a car dealership
Would you believe a 5 star rating for a car dealership service department? We hit a pothole in I78 and had the sidewall of one tire destroyed. We pulled to the side of the road and used our Lexus Emergency button. The operator arranged for a flatbed to rescue us and it arrived within 40 minutes. Meanwhile we phoned Lexus of the Lehigh Valley. The service department was wonderful. We arranged a loaner car and they were waiting for us when we arrive just before they closed for the day. Very quickly we were on our way home (near Philadelphia). Our car was repaired mid-morning the next day and then they drove my car to our house to exchange for the loaner - at no cost!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had the best costumer experience of our lives from the
We had the best costumer experience of our lives from the Lehigh Valley team of Shannon, Tiffany and Conner. They went above and beyond to ensure we picked the perfect vehicle for our family needs. I look forward to our next vehicle purchase and the awesome feeling of knowing we're valued customers. Thanks, Wes
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership lied about having a car in stock that they
Dealership lied about having a car in stock that they definitely did not actually have. Complete waste of my time.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tried to buy an SUV but salesman did not return calls on
Tried to buy an SUV but salesman did not return calls on at least two different occasions. While he was supposed to get back to me I was forced to follow up with him instead. This delay resulted in apparantly losing the vehicle to another person. The only way I found this out was, of course, me folllowing up with the salesman due to no return call. I do not normally give negative reviews but this was so frustrating.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife and I purchased a 2025 LEXUS ES from Dmitri and
My wife and I purchased a 2025 LEXUS ES from Dmitri and it could have not have been easier. He answered all of our questions and made the purchase smooth and seamless. This circumvented the normal hassle of buying a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car