Reviews
Write a reviewNever buy from this place
Sold me a 2011 GMC Sierra 1500. Have had issues since the second day I owned truck. They made several superficial attempts to fix that problem, but because they used inferior parts other issues were caused. Now my truck runs like junk and they say they can't do anything else for me. Save yourself the trouble and shop elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Autoland does sell quality vehicles and we never want any customer to have an issue, unfortunately sometimes things are out of our control. Adam did have a problem after he purchased his truck. The throttle body needed to be replaced. We gave him a loaner truck to use while his truck was worked on. Autoland installed a new throttle body. A couple of days later the same problem came back. We brought the truck to Balise Chevy and they repaired a connection. We paid 100% of both repairs. Now after bringing the truck to the dealer we expected it to be perfect. The same code came back, we brought the truck back to Balise and they replaced the throttle body with an OEM part. Autoland paid 100% of the repair. I completely understand that Adam was upset, he bought a truck and had an issue. I never charged him any money, gave him a loaner truck, and brought the car to the dealer to have it fixed. However we do not sell junk here, we do stand behind our vehicles, and we do want all of our customer to be happy with their purchase.
Nice Truck Selection
Shocked at how many trucks they had went their for one truck and drove home in another one I liked better. It had leather and the payments were less than I thought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy a truck!
I have bought two cars off Peter and I will be back for a third. He is very knowledgeable and polite and makes you feel at ease when you are purchasing a vehicle. All in all 5 star experience and highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Professional and Helpful
I spoke to Peter Ethier on the phone in regards to a few vehicles I was interested in. He was very professional, polite and definitely knew his cars. I am currently waiting on a promotion at work to go through and at that point I will be ready to buy! Keep up the good work Pete! See ya soon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ford F-150
I would highly recommend anyone looking for a used vehicle to shop at Autoland, Inc. in Coventry, Rhode Island. Peter was extremely helpful, friendly and very knowledgeable. We are very happy with our purchase, and would definitely recommend our friends and family to shop here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience!!!!
I bought a Chevy work van for Peter Ethier. He was extremely knowledgeable about all the vans that Autoland had available. He took my needs into consideration and we found exactly what I wanted. What a very professional experience from the sales process to the financing process with Jeremy and Sharon!!! I recommend Autoland to all. You will not be disappointed...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesmen Pete Ethier
We were shoping for a Car and Pete Ethier went above and beyond to help us locate one. Although we didn't find one on his lot he helped us locate one and answered all our questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Love my truck!
I purchased a used truck from Autoland and it was an all good experience. My salesman Peter was great to deal with and the couple issues I had were fixed quickly. I would go back for another vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service!!!
Peter Ethier is wonderful! Very knowledgeable and so kind! I highly recommend him to everyone I know!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing experience
I went into autoland and was assisted by Peter. He was extremely pleasant! I was very indecisive on what I wanted,and I felt extremely comfortable looking and asking questions. Pete was very knowledgeable about the vehicles and there maintenance. The loan pressing is very nervracking but at autoland was extremely easy, and fast. I also brought my son with me and everyone was very kind with him and Pete even helped me to put the car seat in the vehicles for test drives. I definitely would recommend to my friends and family to go here. Thank you Pete for a wonderfull experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase