Reviews
Great dealership from sales to service
great products, lots of courtesy and knowledge. Mike Cavello, the sales person, was terrific. Will be sure to use him again. I have 24 years experience with the dealership and have purchased or leased 13 vehicles. Says it all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very knowledgeable and helpful
Our salesman, Gersha, was attentive to our needs and was knowledgeable with the truck. He also promised to assist with some needs after the sale. We need to have pinstripping put on and he said he will help make an appointment. Nicole, the finance person, was just wonderful.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Great customer service. From my salesman Joey to the floor manager Frank everyone there made me feel comfortable and didn't pressure me. At the end of the night I walked away a very happy customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service experience
Wonderful. Went for 'express service' and service dept even took care of some extra items and was so helpful. Fast service with a great ride provided to work.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marion, Thank you for the kind words. It is great to have you as a customer and we are pleased to hear that you found your recent visit to be positive. We aim to provide the best in accurate and timely services for our customers. If you ever have questions or need an additional service performed, do not hesitate to stop by the dealership. Regards, Paul Piliero 856-983-2626
If you're looking to buy a car without the 'Heavy...
If you're looking to buy a car without the 'Heavy Salesman Pressure'....then, I highly recommend you go to Burn's Honda in Marlton, New Jersey and ask for the Sales Professional,......Craig Pfeiffer! Mr. Pfeiffer is not only knowledgeable, from his years of experience with selling cars, but, his friendly and patient mannerism made my task with purchasing a car an enjoyable experience. He took the time to find me the 'exact' car, with all the features I wanted in it. Throughout the purchase process, Mr. Pfeiffer was there every step of the way.....answering any questions I had in regard to all the new technology features to following up with making sure the transaction with registering my car and handling the transfer of the tags was completed. Craig Pfeiffer, is the gentleman you want to assist you on your next vehicle purchase. He is an asset to Burns Honda dealership. Overall, my experience was a pleasant one. I received a decent trade-in value on my old Honda and they met my purchase price of my new purchase vehicle. Plus, the whole staff treated me as a 'Special Customer'; not just another customer. I, definitely, will recommend Burns Honda to my friends and this will be the dealership I will return for future Honda Accord purchases! Thank you, again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After initiating an internet search for Honda Odysseys I...
After initiating an internet search for Honda Odysseys I was first contacted by Mr. Altman at Burns Honda. He offered courteous, professional, and competitive assistance. I was later contacted by several other dealerships. My questions to each dealer representative were answered in various ways, but none quite as clearly and directly as Mr. Altman's. He was not pushy, but responsive. When we spoke by phone, he was forthcoming. I narrowed my search to Burns and one other dealership. As it turned out, we decided to meet with Mr. Altman and we're not disappointed. He was able to meet our expectations and from all of my research, I believe we negotiated a very fair price with a minimum of angst. I would highly recommend contacting Mr. Altman in your search for a new or used Honda. Although I initiated my search via the internet, I never felt that I was receiving "cut and paste" replies from him, as I did from other dealers. Give he and Burns Honda a chance to work with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cars .com
Linda Davey was so helpful . We could,nt have asked for a better sales person . The way she put up with my Husband made everything smooth. You have to know him to understand . I would recommend her to anyone . The price was excellent . Thank you .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
30000 mile and tire repair
Staff was courteous and from the beginning gave me an estimate of how long the visit would take. He went over the findings and explained everything clearly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, thank you so much for your kind and honest review of our dealership. We always appreciate any feedback. It was a pleasure to do business with you and please continue to visit us whenever you have questions. Also, check out our Facebook and Twitter for exclusive deals. Kind regards, Paul Piliero 856-983-2626
Knowledgable Staff, Great Customer Service!!
The Knowledge of the Customer Service Reps. They really work with you to make the best decision for your vehicle. Also like the promptness of the service and the attention given to my car and my needs. Excellent Service, Thank you!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Emily! We really appreciate your business and are so happy that we could provide great and prompt service to you and your vehicle. We look forward to serving you again! Best regards, Paul Piliero 856-983-2626
Excellent service
The service performed on my vehicle was done in a timely & professional manner. Customer service received from all of the staff involved was excellent.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Delois! At Burns Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Happy New Year! At your service, Paul Piliero 856-983-2626