Burns Honda

2.8 out of 5 2.8

Reviews

2.8 out of 5 2.8
163 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 26, 2019

    I visited recently for buying a new car. They gave me a bad experience. They are always full of arogance and rude. They are God in here. This is not the... first time that I visited them. Each time, they gave me the similar bad experience. I suggest never give your money to them.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are dismayed to hear of your experience here at Burns and would like to sincerely apologize that we did not provide the level of customer service w...e strive to provide every patron . We would like to hear more about your experience and see if there is anything we can do to make it right. Please contact our General Sales Manager, Doug Begbie, at (856) 983-0600.

  • 5.0 out of 5
    November 21, 2018

    I went to Burns Honda in search of a new car. Brian Hughes helped me with the whole car buying process. He is very knowledgeable and was very patient with... me. Not once did I feel pressured on making a decision. Overall great service. Would highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • January 13, 2016

    After a 7 month search for the right truck, Burns Honda delivers! I have been buying vehicles for 30+ years and I must say that this was best purchase... experience I have ever had ! Highly recommend to friends and family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 8, 2018

    Keep harassing me with a call thanking me for a purchase. Called them to take me off the list, but they keep sending me to two different departments. They... won't stop!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    October 1, 2018

    Good service and relaxing while waiting for the car being worked on for basic service maintenance. I like the no appointment drive in service and they... are helpful in telling you what your vehicle needs done.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 28, 2018

    I had a terrible experience both with buying and with service department, specifically with the level of customer service. I will likely be going to a... different dealership when purchasing my next car.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2018

    I had a wonderful experience searching and purchasing my car!! Craig Pfeiffer was my salesman and he was so helpful and patient. He took the time to show... me how to use the computerized equipment inside the car. I felt very comfortable and relaxed through the whole process and I love my car!!!! I highly recommend Craig Feffier !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2017

    I had wonderful experience here at Burns Honda. I highly recommend seeing Karl Utz if you are looking for a car. He was incredibly professional and helped... to me to get exactly the car that I wanted. He did everything he could to get me a good deal that was within my price range. I would definitely recommend Karl Utz at Burns Honda to anyone in the market for a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2017

    I had a wonderful experience here at Burns Honda. Our salesman Karl Utz was amazing! He was incredibly professional and helped me to get exactly the... car that I wanted. Knowledgeable, helpful and low pressure. I greatly appreciated all the effort to make the car as close to the price I desired as possible and ended up getting an amazing deal! I highly recommend him!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 1, 2017

    I've bought other cars from Burns and once again the process was great! They do their best to get you the best deal without feeling pressure to buy NOW... like most dealerships. Love my new odyssey!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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