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Burns Honda

(2,194 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Inventory

See all 43 vehicles from this dealership.

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Reviews

(2,194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burns Honda from DealerRater.

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Got the 2023 Honda passport yesterday . Gas tank ony half filled . You guys owe me $48

Got the 2023 Honda passport yesterday . Gas tank ony half filled . You guys owe me $48

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently bought a new CR-V Hybrid Sport-L AWD from Burns Honda and highly recommend this team. My salesperson, Derek Lane, and the manager, Brianna Ruiz, were helpful and professional throughout the sales process. We ran into a small mathematical pricing discrepancy during the final finance handoff, but the finance department proactively called me back, caught the error, and corrected the contract with an even better promotional interest rate. I really appreciate a dealership that honors its word and takes care of its customers. Thank you, Burns Honda!

I recently bought a new CR-V Hybrid Sport-L AWD from Burns Honda and highly recommend this team. My salesperson, Derek Lane, and the manager, Brianna Ruiz, were helpful and professional throughout the sales process. We ran into a small mathematical pricing discrepancy during the final finance handoff, but the finance department proactively called me back, caught the error, and corrected the contract with an even better promotional interest rate. I really appreciate a dealership that honors its word and takes care of its customers. Thank you, Burns Honda!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Authur was great he went over everything that had to be done and made sure everything went smoothly.

Authur was great he went over everything that had to be done and made sure everything went smoothly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Do you really care? Let me know if you are a Human. Do you want me to continue?

Do you really care? Let me know if you are a Human. Do you want me to continue?

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, a human does monitor your account and we do care about your sales experience. Please contact our General Sales Manager, Cres Celestino, at [email protected], so that we can learn more about your experience. Thank you and have a great day!

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Professional experts that truly listened to my wants and needs. From service to sales, I would highly recommend.

Professional experts that truly listened to my wants and needs. From service to sales, I would highly recommend.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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This dealership is very unprofessional in attending to their customers concerns or needs. The service advisors refuse to help and are very rude!

This dealership is very unprofessional in attending to their customers concerns or needs. The service advisors refuse to help and are very rude!

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone was very professional and courteous throughout the process Arthur Didomenico my sales consultant was with me every step of the way He also was very helpful after the sale

Everyone was very professional and courteous throughout the process Arthur Didomenico my sales consultant was with me every step of the way He also was very helpful after the sale

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The fine gentlemen at Burns Honda made buying a Honda a great experience! They get my highest recommendation. AAA+++ The process was transparent, quick, and easy. Best of all, in every step of the way I dealt with a professional at the highest level of integrity and ability. Nico in sales, his manager Adrian, and Mike in F&I were great to work with. I've been buying vehicles for 30 years; Burns earned my business the old fashioned way. I truly appreciate it.

The fine gentlemen at Burns Honda made buying a Honda a great experience! They get my highest recommendation. AAA+++ The process was transparent, quick, and easy. Best of all, in every step of the way I dealt with a professional at the highest level of integrity and ability. Nico in sales, his manager Adrian, and Mike in F&I were great to work with. I've been buying vehicles for 30 years; Burns earned my business the old fashioned way. I truly appreciate it.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Christine Burns was great she made it so easy. I would recommend her to anyone She showed me all the new stuff

Christine Burns was great she made it so easy. I would recommend her to anyone She showed me all the new stuff

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Burns Honda is a great dealership to buy a car from. They will work with you to get the best deal and provide outstanding customer service.

Burns Honda is a great dealership to buy a car from. They will work with you to get the best deal and provide outstanding customer service.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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