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Burns Honda

(2,185 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(2,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burns Honda from DealerRater.

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Burns Honda is a great dealership to buy a car from. They will work with you to get the best deal and provide outstanding customer service.

Burns Honda is a great dealership to buy a car from. They will work with you to get the best deal and provide outstanding customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Joey, Naji, Lewis and the Team at Burns Honda always take great care in satifying their customers! The CR-V Hybrid runs like a dream and is our Third Car Purchase from Joey Nahama. See him, for your Sales Expertise and Experience... What an excellent and caring Professional! We met Naji the Owner and Corey the Service Manager to insure proper follow up after the Sale... Thank you once again, Joey... You are the Best. Sincerely, Sue and Joe

Joey, Naji, Lewis and the Team at Burns Honda always take great care in satifying their customers! The CR-V Hybrid runs like a dream and is our Third Car Purchase from Joey Nahama. See him, for your Sales Expertise and Experience... What an excellent and caring Professional! We met Naji the Owner and Corey the Service Manager to insure proper follow up after the Sale... Thank you once again, Joey... You are the Best. Sincerely, Sue and Joe

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Condescending and humiliating service team members who are flamboyant sexist good old boys club members. I will never buy Honda brand again AND I would never patronize Burns Honda.

Condescending and humiliating service team members who are flamboyant sexist good old boys club members. I will never buy Honda brand again AND I would never patronize Burns Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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We really liked working with Zach Rauer he wasn’t the kind of pushy sales person that makes you regret buying a car. Thank you to Zach

We really liked working with Zach Rauer he wasn’t the kind of pushy sales person that makes you regret buying a car. Thank you to Zach

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I came in for an oil change and met with Eric and LeWandy who helped me understand the options for a trade in & yes I had a million questions and called several people to confirm but LeWandy took his time to explain it so I can better understand (very patient) didn't try to trick me into unnecessary packages and upgrades that I didn't want. Even helped me unload my other car & got me a BIG red bow for extra excitement 😜😄 I appreciate how Fabio helped me understand the financial hiccups and options.

I came in for an oil change and met with Eric and LeWandy who helped me understand the options for a trade in & yes I had a million questions and called several people to confirm but LeWandy took his time to explain it so I can better understand (very patient) didn't try to trick me into unnecessary packages and upgrades that I didn't want. Even helped me unload my other car & got me a BIG red bow for extra excitement 😜😄 I appreciate how Fabio helped me understand the financial hiccups and options.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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From start to finish the process of purchasing a pre-owned car was smooth and stress free. Zavier G. And Alex B. are genuine and professional. Knowing this car was for our daughter and new driver they made sure everything was perfect. Great Customer service! We checked out every dealer within 50 miles and ultimately came back to Burns Honda in Marlton and so glad we did!!!

From start to finish the process of purchasing a pre-owned car was smooth and stress free. Zavier G. And Alex B. are genuine and professional. Knowing this car was for our daughter and new driver they made sure everything was perfect. Great Customer service! We checked out every dealer within 50 miles and ultimately came back to Burns Honda in Marlton and so glad we did!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great experience, knowledgeable sales staff got exactly what I was looking for would definitely recommend.

Great experience, knowledgeable sales staff got exactly what I was looking for would definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is our family’s 5 purchase from Burns Honda. Mark Foley has been our sales associate every time. Great to deal with, always thinking of his customers needs and wants. Truly a Great Dealership you can rely and depend on to deliver.

This is our family’s 5 purchase from Burns Honda. Mark Foley has been our sales associate every time. Great to deal with, always thinking of his customers needs and wants. Truly a Great Dealership you can rely and depend on to deliver.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mark Foley called me periodically over the last year. Being that I’m not typically a fan of car dealerships, sometimes I answer the call other times I did not. And I finally got to meet him. He has a wonderful personality. He knew exactly how to build a rapport with my husband, Son and myself. Mark went over above and beyond to help us. We worked out a deal that I hope gave him a decent commission and it gave us a monthly payment that I can live with With. Mark is to be commended for his salesmanship. He is truly an asset to Burns Honda. I highly recommend Mark Foley Maureen Smith Hartman the car was really for me.

Mark Foley called me periodically over the last year. Being that I’m not typically a fan of car dealerships, sometimes I answer the call other times I did not. And I finally got to meet him. He has a wonderful personality. He knew exactly how to build a rapport with my husband, Son and myself. Mark went over above and beyond to help us. We worked out a deal that I hope gave him a decent commission and it gave us a monthly payment that I can live with With. Mark is to be commended for his salesmanship. He is truly an asset to Burns Honda. I highly recommend Mark Foley Maureen Smith Hartman the car was really for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a very disappointing experience with Burns Honda. I visited the dealership on Friday evening to check the trims, interior space, and colors for the car I wanted. After discussing pricing and offers with the salesperson, we reached an agreement, and I was told to come back the next day to finalize everything. I mentioned that I would bring my wife so we could choose between two colors together. The next day, I arrived on time for my appointment, and we started all the paperwork and even ran my credit. After several hours, things suddenly started to feel strange. The salesperson came back and told me the first color I chose was no longer available except for the demo car with high mileage. I said that was fine and picked another color. Then I was told another customer was buying that one. I picked a third color, and again they told me someone else was already purchasing it. At the end, I spoke with the manager, but his response was careless and unprofessional, almost as if they simply did not want to sell me a car anymore. It became very clear to me that they regretted the deal and pricing they had agreed to, so instead of being honest, they kept avoiding the situation until I eventually left after wasting more than four hours of my time. What made it even worse was seeing them sell the same car and color I originally selected to another customer who arrived after me. Honestly, this dealership showed no professionalism, no respect for customers, and no understanding of proper business ethics. I would not recommend them based on my experience.

I had a very disappointing experience with Burns Honda. I visited the dealership on Friday evening to check the trims, interior space, and colors for the car I wanted. After discussing pricing and offers with the salesperson, we reached an agreement, and I was told to come back the next day to finalize everything. I mentioned that I would bring my wife so we could choose between two colors together. The next day, I arrived on time for my appointment, and we started all the paperwork and even ran my credit. After several hours, things suddenly started to feel strange. The salesperson came back and told me the first color I chose was no longer available except for the demo car with high mileage. I said that was fine and picked another color. Then I was told another customer was buying that one. I picked a third color, and again they told me someone else was already purchasing it. At the end, I spoke with the manager, but his response was careless and unprofessional, almost as if they simply did not want to sell me a car anymore. It became very clear to me that they regretted the deal and pricing they had agreed to, so instead of being honest, they kept avoiding the situation until I eventually left after wasting more than four hours of my time. What made it even worse was seeing them sell the same car and color I originally selected to another customer who arrived after me. Honestly, this dealership showed no professionalism, no respect for customers, and no understanding of proper business ethics. I would not recommend them based on my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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