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Michael's Auto Plaza

(134 reviews)
Visit Michael's Auto Plaza
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday 10:00am–5:00pm Closed
(518) 417-3995 (518) 417-3995

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michael's Auto Plaza from DealerRater.

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Dependable Dodge Truck

This is our 3rd vehicle from this dealership and my family and I will never go anywhere else. My most recent purchase was a Dodge truck for work, there were some issues and Eugene and his team went out of their way to resolve all issues. My sales rep is Michael L. and he is a great person and will get you in a car that is reliable, stylish and affordable. This is our dealership for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike severance was great. No hassle

Mike was great I text him on what I was looking for and if he can help we went back and forth for day then was told to come in because he got things set sure enough I go in with my car and hour later I traded it in for a truck I didn't even expect to get very happy great place and Mike was a joy to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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john from waterford ny

bought a 2007 nissan frontier off these gentleman. it had several gremlins, mike, eugene, pasha and the rest of the group bent over backwards to get everything sorted out and working properly for me..i was expecting them to become frustrated with me and the truck when i brought it back to them. but they jumped on the problem eagerly to get them resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a vehicle.

What a great experience. Saw a van that I liked, emailed the store that night, went the next day and purchased the van. They took care of everything for me. Great inventory, great service but most importantly, great employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a awesome experience buying a Ford.

Sarah Trembly was my sales lady she was very knowledgeable about the vehicle i bought plus financing and warranty. Would recommend the dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional customer service and no hassle!

The entire staff at Michaels was friendly and helpful to say the very least. A special thank you to my sales associate Sarah Trembly, could not have asked for an easier experience as she was on top of my needs and understanding to my situation. I recommend anyone looking for a vehicle to shop here, you won't find this kind of service most other places...ask for SARAH TREMBLY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ask for Josh!

Professional. Friendly. Knowledgeable. Quickest process from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best dealership ever

Sara is incredible. While most dealerships turn me down, she took the time to help me and reassure me to not give up. The whole staff was so nice and helpful. My Dodge is beautiful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Whole Experience was Excellent!

We bought a 2005 Kia Sedona. We thought we would have a problem getting financed but Mike McDonald assured us he could get us a loan. Within hours he had called to let us know he had got us approved and with a decent APR. When we test drove the Van we heard a noise (which my husband knew the problem) he brought it to Mike's attention. Mike had the mechanic look at it, they ordered the part and told us we could drive the Van home if we wanted so we did. Unfortunately the Van broke down the next day! The transmission had went. We had got the Van towed back to Michaels. They ordered a transmission, put it in the Van all within a weeks time! Of course, no charge to us! Mike M. & Mike S. Were very friendly & professional! We will defiantly do business with Michael's Auto Plaza Again! Dave & Colleen Vierschilling

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, exemplary sales staff

After running into dead ends in my area looking for the car I wanted I contacted Michaels Auto Plaza in East Greenbush. I was recommended to Sarah Trembly by a friend so she is who I chose as my sales associate. I'm very picking on what I drive,,it had to be a Dodge charger in a certain year range with the lowest milage possible. I called Sarah and felt comfortable immediately, she was friendly and very professional and understood what I wanted. A few days after my initial call she contacted me and had found what I wanted!! I was elated!!!! I couldn't believe the car she had found for me. Not only did she get the car I wanted and needed, she made sure to get my financing ground work squared away for me as well. Sarah is down to earth and honest and will work very hard and her best to get you into the vehicle you are looking for. I would highly recommend Michaels Auto Plaza to anyone looking for a vehicle, car, truck or SUV, they have them all there, and with quality sales staff like Sarah Trembly, you can be assured you will be in excellent hands. The car was looked over by their technicians and all necessary repairs were made and I was able to pick up my car with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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