Crossroads Ford Wake Forest

My experience was top notch from start to finish with Francis Johnson, he was right their with me walking on lot looking at different trucks until we found what I wanted. The vehicle had to be brought from another lot, but all was done very well, and super fast.

My wife and I came in yesterday and bought a truck the salesman tommy that helped us was a great person that engaged in conversation and made us feel like friends not just a customer that he actually cared about helping us find what we wanted in a vehicle and also to help us save money and get the best deal we are more than satisfied with the service that we got as we visited with you guys and purchased a truck from you guys we want to say thank you for making us feel welcomed we felt like family the short time we were there .. we highly recommend anyone looking for a new or used car please consider going here for your next purchase for a vehicle you won?t be disappointed

I?m having problem with my car starting. Car doesn?t recognize the key always. They ordered me a new key phob but didn?t call to let me know when it came in. I don?t feel they tried to fix problem just band aid it. Still has same problem.

Cameron worked hard to find what I wanted. Took a couple of days but he kept me informed step by step.

I have been coming yo Crossroad Ford since 2007. Yes I have been to Capital Ford. They are rude over there. Also there service department isn't as good as Crossroad's . Now wouldn't you think by now if I wasn't happy . Would I still be coming Here?

Thanks Rodney for an easy purchase experience on our new F150. We love it. Great truck. Great buying experience. Will be back for the next one.

Received a note from the salesman that sold me the car for a free car wash. After getting the car serviced, I was advised by the service advisor that the service department does not provide car wash services. This clarification needs to be communicated on any future offers from the sales staff.

Hello, I purchased a Ford Fusion 2015 SE Ecoboost. The sales exec, Richie, was excellent. Great customer service.

I went in for a simple oil change and tire rotation. A customer service rep met me outside and greeted me with a smile. I was treated kindly by all staff. The mechanic made important recommendations on future repairs. I was in and out in no time. I will definitely come back.

Staff gave me a heads up on when the less busy hours to bring my truck. Good info.