Reviews
Service staff went above and beyond with this repair and
Service staff went above and beyond with this repair and working with Ford Motor. Warranty was just over on mileage and they pleaded our case which in turn saved us a few bucks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jason, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Salesman Nick was very professional and knowledgeable.
Salesman Nick was very professional and knowledgeable. Would recommend him highly. Atmosphere was friendly and facilities were modern and clean. No high pressure tactics by the sales or finance staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
If you need services like an oil change, tire rotation,
If you need services like an oil change, tire rotation, state inspection and you need them done in a timely manner, then PLEASE do yourself a favor and held on over to Crossroads Ford in Wake Forest. Sit back and watch the time fly and the next thing you know they are pulling your vehicle around already done. See Mr. Curtis
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Glenn, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
A pillar recall.
A pillar recall. They scheduled an appointment that was convenient for me and came out to my house and replaced the A pillar and it looks great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jerry, we appreciate your feedback! Safe travels!
Fast good service.
Fast good service. Did everything needed and more. Very polite friendly. Checkout was quick straight forward
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your feedback! Safe travels!
The sales team with whom I negotiated my new vehicle were
The sales team with whom I negotiated my new vehicle were very professional, yet friendly. They made the buying experience worthwhile. I ended up buying a different vehicle than originally planned, but their willingness to converse and openly discuss the comparisons of the vehicles in question allowed me to make a decision that I am very pleased to have made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I recently purchased a 2025 Ford Mustang and highly
I recently purchased a 2025 Ford Mustang and highly recommend working with Brandon, who provided a great deal and excellent transparency. I also appreciate the manager and team's assistance in finalizing my financials quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kethan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been doing business with Crossroads Ford Wake
I have been doing business with Crossroads Ford Wake Forest since 2008 and appreciate the sales and customer service personnel every visit.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. Safe travels!
A good experience .
A good experience . Sales manager did step in and we came to a quick deal . They had the vehicle ready for a test drive when I got there . Loved the MachE . Did the deal .I am extremely pleased with this vehicle .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
The level of service I received at Crossroads Ford in
The level of service I received at Crossroads Ford in Wake Forest is unmatched by any previous experience! Tyler Porter and Alex Camarossa were next level, ensuring I was well educated and confident in my purchase. No pressure, just honesty and integrity.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laurae, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.